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Even Ford executives had issues with MyFord Touch

MyFord Touch is one of the auto industry's more controversial features. The media broadly panned the infotainment system developed with Microsoft for its slow responses and reliance on voice commands to navigate its deep menus. Oh, and Ford executives weren't big fans, either. Newly revealed court documents in a California class-action lawsuit demonstrate the level of venom Ford employees, both big and small, reserved for the Blue Oval's infotainment system. An error caused Bill Ford's navigation system to crash, leaving the family scion stuck on the side of the road in an unfamiliar area. The documents, unearthed by Forbes, detail current CEO Mark Fields' aggravations with MFT, too. A mechanic emailed an image of a cracked infotainment screen on an Edge to one of Ford's top Sync engineers, Kenneth Williams, suggesting "Mark Fields may have been a little aggravated with the system." But Ford and Fields' issues are nothing compared to the woes of the engineers that had to work on MFT. In a collection of emails obtained by Forbes, one engineer called the system "a polished turd," while another simply said, "These poor customers." And after one engineer suggested using a photo of Ford's Oakville Assembly Plant – home of the Edge, Flex, Lincoln MKX, and MKT production – as a background for the system, one of his coworkers said in an email that someone should instead Photoshop the image to read "abandon hope all ye who enter here," the Detroit News reports. Another summed up the problem, saying: "Ford's quality reputation is completely on the line ... another model year with the same crap is not acceptable." MyFord Touch almost single-handedly torpedoed Ford's reputation in widely reported quality metrics, including JD Power and Consumer Reports. Ford responded with a refreshed Sync3, a wildly improved rethink of its infotainment system that is far more responsive and easier to live with every day. Related Video: News Source: Forbes, The Detroit NewsImage Credit: Ford Government/Legal Ford Lincoln Technology Mark Fields sync 3

Ford nets $5.7B in 2012, $1.6B in fourth quarter

Ford brought in $5.7 billion in net income during 2012, which is around $307 million less than one year prior. Even so, the automaker closed out 2012 with the highest pre-tax profit for a single quarter in nearly 10 years, earning $1.7 billion in the fourth quarter thanks largely to a higher-than-average truck mix in the US. That's a jump of $577 million over 2011. Likewise, that translated into fourth quarter income of $1.6 billion. All told, Ford set a full-year pre-tax profit record in 2012. But that doesn't necessarily mean everything is rosy in the land of the Blue Oval.
Like every other manufacturer, 2012 saw Ford get hammered in the European Union, where a deep economic recession continues to drive down consumer confidence. The automaker lost more than $700 million in Europe, and saw full revenue of $26.6 billion in 2012. That's a decline of $7.2 billion compared to last yea. Ford says the market for new vehicles in Europe has contracted to 13.5 million units, the lowest number in 17 years. You can read the full press release below for more information.

Ford F-250 boots Cadillac Escalade from atop thieves' most-wanted list

The Ford F-Series has been America's best-selling truck for decades, but along with the good comes the bad, apparently. In addition to being popular with consumers, the Highway Loss Data Institute notes that the F-Series Super Duty has risen in popularity among thieves. Based on its new study, the four-wheel drive crew cab F-250 Super Duty has topped the list for the country's highest rate of insurance theft claims, knocking the Cadillac Escalade from the top spot - a distinction the luxury SUV has held since this annual report was first established in 2003.
To reach its findings, HLDI looks at theft data from the previous three model years (in this case 2010-2012) to determine the frequency of claims for a particular make and mode,l as well as the average payment per claim. As the report points out, the claims aren't always for the theft of the entire vehicle - they can include components (say, wheels and tires) or property taken from the vehicle. At seven claims per 1,000 insured vehicles, the F-250 is six times more likely to suffer a theft claim than the average vehicle.
The Cadillac likely dropped from the top of the list to sixth due to additional theft-prevention features including a steering wheel lock and inclination sensor for the alarm, but GM's other fullsize trucks and SUVs still occupy eight of the list's 10 spots. Some of the least stolen vehicles with below-average loss payments include the Lexus HS250h, Hyundai Tucson, Honda CR-V and Dodge Journey. Head on over to the HLDI's website for the full list that shows the most and least popular vehicles among thieves from 2010 through 2012.