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Fiat Chrysler wins top Total Quality Award for first time

The Strategic Vision Total Quality Awards are 20 years old in 2015, and Chrysler has never topped the awards before. Until now, that is. Fiat Chrysler takes the overall award on the corporate level with six segment leaders from Fiat, Dodge, Jeep, and Ram. The Fiat 500 won Small Multi-Function Car, the 500e won Small Alternative Powertrain, the Dodge Challenger tied at the top in the Specialty Coupe category alongside the very un-coupe Mini Cooper Countryman, the Jeep Wrangler Unlimited took the Entry SUV category, the Dodge Durango won in Mid-Size SUV, and Ram took the overall in Best Non-Luxury Brand. The accolade means FCA has gone from one segment winner in 2010 to overall victory in five years. Cars have gotten so good, says Strategic Vision, that it is harder than ever to win. In fact, says the group, 18 years ago 85 percent of all vehicle brands had more than half a problem per vehicle. This year, no brand has more than half a problem per vehicle. The organization measures "over 155 specific aspects of the customer's experience," and scores are based on input from more than 46,000 customers. Other notables in and near the winner's circle include Volkswagen and General Motors, who tied for second place on the corporate scale, one point behind FCA. The Mini Cooper Roadster scored the highest of any model, the Corvette Stingray Convertible and Coupe scored the second- and third-highest. The Chevrolet Colorado is the first domestic Standard Pickup winner in more than ten years, and the Nissan Titan carried the Full-Size Pickup category. The press release below has all the details on how winners and losers are selected, and the full list of automakers and how they finished. "The Customer's 'Total' Experience Defines Quality, Fiat Chrysler Scores Highest in Total Quality," says Strategic Vision The 2015 Total Quality Awards® SAN DIEGO, Friday, July 17, 2015 — Unknown to many, when some consumer research firms rank a car company's quality performance they often do so by simply "counting problems." In the past, this may have been acceptable, but in today's modern and efficient manufacturing world the difference between the worst brand and best brand is LESS than half-a-problem per vehicle. Thus, any "quality ranking" based on this method is severely lacking in the complete picture of the "Total" Quality experience that customers actually use to judge their product ownership.

FCA is setting a five-year strategy: Here's how the last one played out

We're slightly more than four years removed from Sergio Marchionne last five-year plan for FCA, a tell-all where the Italian-American automaker divulged its plans for the 2014 through 2018 model years. It was a grand affair, where Sergio told FCA investors that all was right in Auburn Hills, Alfa Romeo and Maserati were making comebacks, and the fifth-gen Dodge Viper received a mid-cycle refresh. You can read every last one of those past predictions right here. We're on our way to Europe to see Sergio's sequel, coming out Friday straight from FCA's Italian headquarters. (Bloomberg reports a plan to expand Jeep and Ram globally, combine Alfa Romeo and Maserati into a single division for an eventual spinoff, and downsizing Fiat and Chrysler. Also, EVs.) But before we arrive in Italy and find out exactly what Marchionne has planned for 2019 through 2023 as his last act as CEO, let's take a minute to tally up the results of his last term based on the same scoresheet we used in 2014. Now, we're only five months into 2018, so much of this — including vehicles like the Ram HD and Jeep Grand Wagoneer — could still debut this year. For those, we'll mark things TBD. We're not going to draw any conclusions or make any objectionable remarks. We're simply going to let the stats speak for themselves.

Likely Fiat 500X replacement caught in new spy photos

Fiat is testing a new baby crossover that will likely be the replacement for the 500X crossover. The 500X never set the American market on fire despite its attractive styling and nimble handling, sadly, and suffice it to say that Fiat noticed. It's likely we won't see whatever this is come stateside, at least not in the near-term. Fiat has made it clear that its future in America is limited to the electric 500e in all of its (yet to be enumerated) forms. Those who want a baby Fiat crossover will have to settle for Jeep's more rugged interpretation of the same platform, the Renegade, which seems to sell well enough to justify its continued existence even in Europe, where they've made an even smaller one they're calling "Avenger." As you can see above, this prototype screams "500X;" The ride height and proportions are dead-on. It's expected to be sold with both ICE and EV powertrains initially, but if previous Fiat efforts are any indication (the current 500X went into production in 2007; the 500x in 2014), it could very well remain in circulation long enough to still be on the market when Europe's mandate for 100% electric new-vehicle sales kicks in in 2035. That means we're likely to see the petroleum-based models phased out over the course of its lifespan.  It might seem premature to dismiss this new model as a Europe-only venture considering that the car it is expected to replace (500X) was itself branded as an offshoot of the 500. Could we not see a 500Xe? Well, that train goes off the rails in the face of information provided by our spy photographer, who says this is likely to be sold as a revival of the long-departed Fiat 600 nameplate, rather than the 500. A rose by any other name might smell as sweet, but a model number starting with a "6" appears to be where Fiat has chosen to draw the line, at least for now.  Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.