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J.D. Power 2020 Initial Quality Study puts Dodge and Kia in first place

For the first time ever, an American automaker is ranked at the top of J.D. Power's yearly Initial Quality Study as Dodge tied with Kia for the top spot. Kia landed in first from second place last year — though it's Kia's sixth consecutive year as the top-ranked "mass market" brand — while Dodge jumped an impressive seven spots to move into a tied first from eighth in the 2019 edition of the study. Dodge is one of seven domestic automakers that find themselves in the top half of J.D. Powers' 34th consecutive IQS study. Dodge and Kia's score of 136 problems experienced per 100 vehicles (PP100) puts them ahead of Chevrolet and Ram (141 PP100), Genesis (142 PP100), Mitsubishi (148 PP100) and Buick (150 PP100), which make up the top five after accounting for tied scores. GMC, Volkswagen, Hyundai, Jeep and Lexus round out the top 10. As you probably noticed, Mitsubishi and Lexus are the only Japanese brands to make it into the first 10 spots, and Genesis took home the award as the top-ranked premium brand. This is the first year that J.D. Power released data on the survey results from Tesla owners, and it's not good news for the California-based electric vehicle manufacturer. With an adjusted score of 250 PP100, Tesla is in dead last place on the 2020 IQS Study, just behind Land Rover's score of 228 PP100. It's worth noting that Tesla's score isn't an official entry into the IQS study because surveys were only available in 35 states as the company is the only automaker that has not granted J.D. Power permission to survey Tesla owners in the 15 other required states. According to J.D. Power, about a third of all problems reported by owners of 2020 model-year vehicles within the first three months of ownership relate to issues with infotainment and technology. In many cases, the high-tech systems aren't broken, but are difficult for owners to use or don't work as well as they should. Those issues are "just as severe as other problems," according to Dave Sargent, vice president of automotive quality at J.D. Power, especially since a "customer is stuck with this [issue] for the rest of the time they own the vehicle." J.D. Power surveys the owners of new cars with a questionnaire that covers 223 problems organized into nine categories: climate, driving assistance, driving experience, exterior, features/controls/displays, infotainment, interior, powertrain and seats.

Fiat Chrysler taps Amazon, Shell execs to fill roles

MILAN — Fiat Chrysler Automobiles is tapping executives from Amazon and Shell Oil Company with previous automotive industry experience to fill its ranks. CEO Mike Manley said in a letter to employees Thursday that Mark Stewart would join FCA as chief operating officer of North America from Amazon, "a company known for its culture of innovation, and obsession with delivering incredible value to customers." At Amazon, Stewart led teams focused on advanced robotics, artificial intelligence and automation methods. He previously was COO of ZF TRW automotive components supplier. Niel Golightly was named head of global communications. He was most recently Shell's vice president for external relations in North and South America, with a focus on reputation, brand and stakeholder engagement beyond communication strategies. He previously held roles at Ford Motor Company. Related Video: Image Credit: REUTERS/Rebecca Cook Hirings/Firings/Layoffs Alfa Romeo Chrysler Dodge Fiat Jeep RAM FCA Amazon shell Mike Manley

2019 Dodge Durango GT Blacktop | Blacked-out family hauler

We recently spent a day at FCA's Chelsea Proving Grounds here in Michigan, and after we had had a little too much fun driving the new 2019 Dodge Durango Pursuit, we took a ride in the updated Durango GT. New for 2019, the GT gets a new front fascia borrowed from its R/T and SRT brethren. It also gets standard LED fog lamps. The optional performance hood is inspired by the SRT model, with a single air duct and two heat extractors. In the rear. In addition to its updated styling, this tester was equipped with the Blacktop package, which gives the sporty new flair a menacing edge. It had glossy black wheels (20-inchers) and mirrors, and blacked-out badges on the exterior. At the rear, it had dual exhaust with bright tips. Inside, out tester featured carbon fiber accents, paddle shifters and a trailer brake control. The Dodge Durango GT is still powered by the 3.6-liter Pentastar V6, producing 295 horsepower and 260 pound-feet of torque. It's available in rear- and all-wheel-drive configurations, and can tow up to 6,200 pounds. It shifts gears via an eight-speed automatic transmission. RWD models get 19 mpg city, 26 highway, and AWD models suffer one mpg across the board. Our brief drive reconfirmed what we already knew about the Durango. It's a fun SUV that feels macho yet comfortable. For a vehicle that size, it really is fun to drive, and Dodge did a great job of making it feel like a lifted Charger. It's got plenty of room for the whole family, but you won't have to check your soul at the door. Have a gander at the video above, and be on the lookout for more videos coming from our day at FCA's proving grounds.Related Video: