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Porsche and Buick earn top honors in J.D. Power Sales Satisfaction Index Study

Customer satisfaction with car buying has been at a low point over the past few years, as price increases, inventory shortages, and COVID restrictions have complicated every part of the process. There are signs of improvement, however, as J.D. Power’s 2023 U.S. Sales Satisfaction Index Study showed that customer satisfaction has improved slightly from a year ago. J.D. Power rates satisfaction on a 1,000-point scale, finding that it improved seven points to 793 from last year. Improving inventory levels and a slow leveling off of prices have contributed to that improvement, and fewer people are paying above MSRP for new cars. Some auto brands performed better than others with sales satisfaction. Porsche ranked highest among premium brands, followed by Alfa Romeo. Buick took the top spot among mass-market brands, with GMC, Chevrolet, and Mitsubishi behind. J.D. Power also handed out segment-level awards: Premium Cars: Porsche Premium SUV: Porsche Mass-Market Car: Chevrolet Mass-Market SUV/Minivan: GMC Mass-Market Truck: GMC Despite the increase in sales satisfaction, thereÂ’s still room for improvement to reach pre-pandemic levels. J.D. Power noted gaps in salesperson knowledge as an area of improvement. Buyers rated salespeople much better during a gas vehicle purchase than with EVs, citing their expertise as a challenge. Pricing remains a challenge despite an improvement since 2022, and satisfaction is still below pre-pandemic levels. Mass-market buyers reported a slight bump in satisfaction, while premium buyers felt that pricing was less fair than a year before. ItÂ’s an interesting contrast, showing that dealer pricing tactics can significantly impact satisfaction with the sales process. Fewer people may be paying more than MSRP, but several premium models still list with significant markups. Even more interesting is PorscheÂ’s top spot on the satisfaction list, as its cars often sell with huge upcharges, and itÂ’s exceedingly tricky even to get a build allocation for some models. Buick Chevrolet GMC Porsche Car Buying Ownership

Recharge Wrap-up: Tesla's Europe plans, Chevy Bolt details

Hybrid Cars takes a close look at the battery cooling system and gearbox in the 2017 Chevrolet Bolt. While information is still limited, we can make educated guesses about the car's inner workings. The Bolt's liquid battery cooling system appears simpler than that of the Chevy Volt, eschewing active inter cell cooling plates for what appear to be bottom cooling plates. The Bolt has a coaxial gearbox, with the electric motor and the drive shaft on the same axis. It uses a simpler parallel-helical gear set rather than the planetary reduction set used in the Chevy Spark EV. These simplifications have the benefit of helping lower the cost of the Bolt. Read more at Hybrid Cars. Tesla is planning to expand its Supercharger network in Europe in 2016. While a handful of countries in western and central Europe have an established Supercharger network, many European countries still have no Tesla presence. That should change this year, as a map of planned locations includes Spain and Portugal, Ireland, Scandinavian and Italian expansions, and the first Superchargers in many eastern European nations, including Poland, the Balkans, Russia, Ukraine, Romania and even Moldova. By the end of the year, you should be able to take that electric road trip from Lisbon to Moscow you never knew you were planning. Read more at Teslarati. National Biodiesel Board CEO Joe Jobe sat down for an interview with the Tampa Bay Times. In the interview, Jobe discusses biodiesel's environmental impact and relationship with the fuel market. He talks about its production, and its differences from the other major biofuel, ethanol. Jobe says the biggest challenge is dealing with the petroleum industry, which biodiesel needs to work with despite their differences. "It's a threat when you have the largest, wealthiest most powerful industry in human history making it a top priority to eliminate policy that is aimed at helping incentivize renewable energy," says Jobe. Read more from the Tampa Bay Times. Related Gallery 2017 Chevrolet Bolt EV: Detroit 2016 View 10 Photos News Source: Hybrid Cars, Teslarati, Tesla Motors, Tampa Bay Times Green Chevrolet Tesla Alternative Fuels Biodiesel Electric recharge wrapup

Trophy truck chases Sasquatch driving a side-by-side for Recoil 3

Last year's Recoil 2 video of BJ Baldwin blasting through the outskirts of Ensenada, Mexico, in his trophy truck was already a fantastic improvement over the original clip. For the third installment in the series, he and his amazing camera team somehow turn up the excitement even higher. Rather than going back to the desert, Baldwin heads into the woods of the Pacific Northwest for some Sasquatch hunting in Recoil 3. Not only is the mythical beast quite real in this video, but it's apparently quite good at piloting a side-by-side too. The result is a high-speed chase through the forest that eventually moves to the urban jungle. Like in the previous Recoil clips, Baldwin showcases his amazing control over the 800-horsepower truck, and the suspension soaks up serious punishment from some huge jumps. The cinematography makes the stunts look even more exhilarating by always showing the perfect angle of the action. News Source: Toyo Tires via YouTube, Motor Trend Chevrolet Truck Racing Vehicles Performance Videos Hoonigan trophy truck bj baldwin