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GM recalls 3.6 million vehicles for airbag-software problems

The Basics: General Motors is recalling 3.64 million vehicles across its lineup for an airbag-related issue. The recall covers the 2014-2015 Buick LaCrosse, Chevrolet SS, and Spark EV; 2014-2017 Chevrolet Corvette, Trax, Caprice PPV, Silverado 1500, Buick Encore, and GMC Sierra 1500; and 2015-2017 Chevrolet Tahoe, Suburban, Silverado HD, GMC Yukon, Yukon XL, Sierra HD, Cadillac Escalade, and Escalade ESV. The Problem: Affected vehicles have a sensing and diagnostic module that controls the airbags and seat-belt pretensioners. The software it uses has a defect that can prompt the module to run a diagnostic test under specific driving conditions, which will also deactivate the front airbags and pretensioners. This means that it would be possible for those safety systems to not activate in a crash, potentially leading to injury or death. Injuries/Deaths: General Motors began an investigation that led to the recall after a 2014 Silverado was involved in a crash in which the airbags did not deploy. No information was given as to injuries or deaths. The Fix: Owners can bring their vehicles to a local General Motors dealer where a software update will be installed to fix the issue. The fix will be free of charge. If you own one: General Motors will contact owners of affected cars, and owners can check whether their vehicles are affected by visiting entering their vehicle identification numbers at either the GM Owner Center website or the NHTSA website. Owners can then schedule a time to have the update installed. Related Video:

Cadillac Live virtual showroom is open for business in the U.S.

Cadillac launched the streaming showroom known as Cadillac Live in Canada earlier this year. The program places a Cadillac product specialist in an open studio laid out similar to a dealership. Equipped with an iPhone X on an Osmo Mobile gimbal and a Bluetooth headset, the specialist conducts one-way video chats with car buyers shopping for Cadillacs and owners who have questions about their cars. Now Cadillac Live has arrived in the United States. Described as "part personal shopper and part interactive digital showroom," it's aimed at converting luxury shoppers into Wreath and Crest buyers by making the research experience simpler. The automaker says it has data showing that "71% of customers report switching to a competitor’s product after finding their selection process easier." As well as being able to show and demonstrate 10 physical vehicles and their features, product specialists will be able to use a tablet app interface to run through color and accessory options. Shoppers and buyers with questions can reach a Cadillac Live agent from 9 a.m. to 1 a.m. ET Monday to Thursday, 9 a.m.-9 p.m. ET on Friday, and 11 a.m.-7 p.m. ET Saturday and Sunday. Calls can be taken on demand or scheduled at the Cadillac Live site, call appointments can be made for times outside of the traditional opening hours, and multiple callers can participate. U.S. customers in California, Illinois, New Jersey, and New York who like what they discover can automatically be connected to a local dealer to move on to the next phase. And video calls are one-way, so work-from-home types need not worry about broadcasting their coffee-stained "Beast Mode" workwear. 

2021 Cadillac CT5 adorned with Diamond Sky Special Edition Package

Among the changes due to appear on the 2021 Cadillac CT5 will be an exclusive Diamond Sky Special Edition Package. We don't have photos of the design theme yet, but Cadillac Society reports that the heaven-hued composition will only be available on the Premium Luxury trim. It starts with Diamond Sky Metallic paint that could provide perfect contrast for the Dark Sky Metallic offered on the GMC Sierra 1500. The CT5 goes all-in with the exterior color, dressing the rocker moldings and rear diffuser in Diamond Sky Metallic, and sitting on 19-inch wheels with a Diamond Cut/Midnight Silver finish. Tucked behind the wheels, buyers will find blue Brembo V Performance brake calipers. And having decided that standard taillamps will detract from the effect, for the first time on a non-V and non-V Sport Cadillac, the special edition CT5 will get clear taillights with a gray-tinted outer lens. The interior fabric comes in Sky Cool Gray with a Diamond Fall seat perforation pattern, offset with Jet Black accents, Galaxy Wood trim, and alloy pedals.  In typical Cadillac fashion, getting the Diamond Sky Special Edition Package will necessitate ordering another package when ordering opens next year. The required Climate Package bundles heated and ventilated driver and front passenger seats and an automatic heated steering wheel, and costs $1,090 in 2020. Elsewhere for the CT5 and the CT4, the next model year delivers a 12-inch customizable digital gauge cluster, plus the option of Super Cruise. Some of the changes already outlined for the 2021 CT5-V are likely headed to the CT5, so in the case of Super Cruise, for instance, checking that option could get real pricey, requiring the $1,300 Driver Awareness Plus Package as well as either the $8,330 Platinum Package or $1,950 Driver Assist Package.  Related Video: