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Cadillac rushing update for laggy CUE infotainment system

BMW's innovative iDrive was introduced in 2001, and a dozen years later, automakers are still learning hard lessons about what consumers want in their infotainment systems. In response to owner feedback - and a few media drubbings - about the delayed and occasionally fickle responses of its CUE (short for Cadillac User Experience) system, Cadillac has told Wired that it's going to issue an update this year.
Coming for the XTS and ATS, the new software will mean quicker haptic feedback to driver inputs on the touchscreen and the buttons, and snappier responses on screen. Down the road, Cadillac's VP of marketing says that a different mix of screen controls and hard buttons is "something you'll be seeing in the future" - the system is presently a mix of touchscreen-based controls and capacitive-touch switchgear - there are no knobs or physical pushbuttons to speak of, and the omission of both has proven to be a divisive issue among consumers and industry pundits.
Cadillac hasn't provided a date for when the CUE update will be issued, but it has indicated that the service will be performed by dealers, not sent wirelessly.

2021 Cadillac Escalade ESV spied uncovered

The 2021 Cadillac Escalade made its big debut a little over a week ago, complete with its fancy interior and displays, but the company has only shown the short-wheelbase model. One of our spy photographers has picked up the slack and caught the long-wheelbase ESV model cruising around southeast Michigan without any camouflage. It's pretty much what you would expect: an Escalade but longer. But it does have a couple subtle differences. Those differences lie in the sides of the Escalade ESV where the length makes some changes. The wheelbase is indeed longer, not just the body, as evidenced by the rear wheels sitting farther back from the edges of the rear doors. Those doors are also a bit longer, so rear seat access should be a little better with this lengthened Escalade. Another change is in the stylized C-pillar. It's a bit more difficult to see since this is a Sport trim with black trim, but the C-pillar is substantially thicker, and the rear edge leans forward more than on the shorter version. This reworked trim probably helps hide the ESV's extra length somewhat. The extra thickness might hinder some rear and side visibility, too. The Escalade ESV will make its formal debut at the upcoming New York Auto Show, and we expect it will go on sale at the end of this year at about the same time as the short-wheelbase version. The extra length will probably also bring a little extra cost to the base price. Pricing for the 2021 Escalade has not yet been announced, though. It will probably be revealed closer to the luxury SUV's on-sale date. Related Video:

GM recalls select Tahoes, Yukons, Escalades for rear driveshaft issue

GM is recalling a number of its full-size SUVs due to an issue with the rear driveshaft assembly that could ultimately result in driveshaft failure. The actual number of total vehicles involved in the recall is small at just 1,789, but it’s spread out across the entire 2021 model year full-size GM vehicle lineup. That means a small number of every model is being recalled, including the Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL and the Cadillac Escalade and Escalade ESV. GM traced the issue back to certain driveshaft assemblies with ball bearings that were not properly heat treated. If theyÂ’re not properly heat treated, GM says that the balls may deform over time, causing noise and vibration. Continue to drive in this condition, and GM says the affected joint in the driveshaft assembly could seize, causing loss of drive power. However, the problem wonÂ’t present itself all at once, as GM says there will be a gradual increase of noises and vibrations before total failure. For those few owners with affected vehicles, GM says that it will replace the left and right rear driveshaft assemblies with properly-built units. Per usual with recalls, this will be done at your local dealership at no cost to the owner. If you have one of the recalled SUVs, expect to be notified mid-March. Related video: