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2020 Cadillac XT6 Sport First Drive Review | An unexpectedly strong performer

Cadillac is in an unenviable position right now. Over the past few years, it developed some excellent driving sedans just in time for the world to demand nothing but crossovers. Now it’s working fast to get more crossovers on the market besides the XT5. Its latest is the 2020 Cadillac XT6, a large three-row luxury crossover designed to slide under the enormous Escalade and provide less truck-like driving characteristics. And while it has an underwhelming wrapper, itÂ’s actually a refined, capable and spacious luxury crossover. Still, it must be emphasized that the Cadillac XT6 does not make a strong first impression. The Escalade is brash, bold and above all, big. That's exactly what's been historically expected from Cadillac, but the XT6 just looks like any three-row crossover with some creased lights and lines that help make it look like a Cadillac. ItÂ’s not ugly, but it's not memorable, either. The interior is a mixed bag. The materials are impressive, with interior panels covered in leather and suede in a loaded Premium Luxury version we drove (we haven't had a chance to see a base version). The other trim level, the Sport, gets real carbon fiber trim thatÂ’s made more interesting with copper wires woven into the material for a metallic glint. ThereÂ’s real metal trim throughout, too, from the shift paddles to the nicely weighted infotainment and volume knobs. Unfortunately, the actual dash design looks uninspired and even a little cheap. This is something that weÂ’ve noticed on many GM vehicles, and what seems to be the culprit is that every panel is oddly chunky and blunt. There are no crisp or sharp edges, no thin details, no "wow" moments. The seats arenÂ’t particularly impressive either, as theyÂ’re flat and not very supportive. More lumbar and bolstering would help. The interior is at least spacious, with loads of head, leg and shoulder room in the first two rows. The third-row seat is even usable by adults, at least for short trips since head- and legroom are tight and the seat itself is low. It's similar to what you'd find in the more expensive BMW X7, but less than a Buick Enclave or most non-luxury three-row crossovers. Access to the third row is quite good thanks to the far-sliding second row, and it folds away into the cargo floor at the push of a button at either rear door. There are also USB outlets for every seating position, another thoughtful touch. Once the Cadillac XT6 is on the road, it has some impressive aspects.

GM recalling 8.4M cars, 8.2M related to ignition problems

General Motors today announced a truly massive recall covering some 8.4 million vehicles in North America. Most significantly, 8.2 million examples of the affected vehicles are being called back due to "unintended ignition key rotation," though GM spokesperson Alan Adler tells Autoblog that this issue is not like the infamous Chevy Cobalt ignition switch fiasco.
For the sake of perspective, translated to US population, this total recall figure would equal a car for each resident of New Hampshire, Rhode Island, Montana, Delaware, South Dakota, Alaska, North Dakota, the District of Columbia, Vermont and Wyoming. Combined. Here's how it all breaks down:
7,610,862 vehicles in North America being recalled for unintended ignition key rotation. 6,805,679 are in the United States.

Book by Cadillac subscription service returns next year

Cadillac rolled out its subscription service Book by Cadillac at the beginning of 2017. On December 1, 2018, the automaker put the service on hiatus after having made a few revisions and learned a lot of lessons. Just a month later, brand president Steve Carlisle told GM Authority at this year's Detroit Auto Show that Book was definitely returning. A week after that, GM chief financial officer Deborah Wahl said Book 2.0 could be ready as soon as Q2 this year. It's taken a touch longer than expected to sort out the kinks, but Automotive News reports Wahl told an audience at the J.D. Power/NADA AutoConference L.A. that the real return happens in the first quarter of 2020.  When Book went on hiatus last year, the service charged $1,800 per month for insurance, maintenance, unlimited miles, the ability to swap into any Cadillac at will, and concierge-like vehicle delivery to your location with amenities like bottled water, umbrellas, and detailing. Good things came of it for the brand, such as the 70% of subscribers who'd never owned a Cadillac. Yet the drawbacks were too much. At one point, the carmaker said Book's halt was due to technical issues like "snags with the back-end technology used to support the service" that hampered customer service and increased costs. Cadillac managed the Book's fleet, as opposed to the dealers, and consumer choice — or a lack of it — played a role in the hiatus. In Carlisle's comments to GMA, he said that subscribers didn't swap out vehicles nearly as much as expected. Even though everything up to the full-fat V-Series models was in the catalogue, Carlisle said of the customers, "They wanted an XT5." The devotion to that one product changed the economics. "Are [subscribers] going to stay in that service if thatÂ’s what they realize they want?" he asked. "It is inherent in that model that we maintain more than one car per customer. And you got to think through the economic implications of that. Particularly if utilization is a lot lower than we thought because people are switching less than we thought." Wahl didn't offer any specifics on how Book 2.0 will differ from Book 1.0, only saying that there will be more "convenience, flexibility and value for potential subscribers." There will be less focus on swapping cars, and Cadillac will "base it off the dealer network." Since the brand's 900 U.S. dealers have the inventory, anyway, that should help both parties.