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2021 Cadillac Escalade ESV will debut at the New York Auto Show

LOS ANGELES, California — Cadillac pulled the wraps off its 2021 Escalade today at an event in Los Angeles, and we were there to see it all play out live and in living color. But while we have some specifications for the long-wheelbase ESV version, that model wasn't on display. According to the automaker, the next-generation Escalade ESV will get a formal debut at the 2020 New York Auto Show in April. The 2021 Cadillac Escalade ESV will boast a wheelbase of 134.1 inches and an overall length of 226.9 inches, making it 15.9 inches longer than the standard Escalade and 5 inches longer than the similarly extended Lincoln Navigator L. That extra length translates into 1.7 additional inches of third-row legroom and 17.4 more cubic feet of cargo space behind the third row over the standard Escalade. We expect the ESV will get the same two powertrain options as other Escalade models. The standard 6.2-liter V8 puts out 420 horsepower and 460 pound-feet of torque. An optional 3.0-liter diesel-fueled inline-six will offer 277 hp and 460 lb-ft while delivering improved fuel efficiency over its gasoline-powered sibling. Both engines will be mated with 10-speed automatic transmissions. The 2021 Escalade will go on sale in late 2020. We're not yet sure if the extended ESV will come at the same time or be added later, but we ought to know more by its debut in April. Related Video:

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

OnStar RemoteLink mobile app coming standard on all new GM vehicles

As an evolution and improvement of its OnStar technology, General Motors has announced that it will be expanding the RemoteLink Mobile App on most 2014 model year Chevrolet, Buick, GMC and Cadillac vehicles. The new, aptly named RemoteLink Key Fob Services will allow users to remotely operate all of the same systems as the car's key fob, including locking and unlocking the doors and remote starting (on vehicles equipped with a factory remote starter) using a smartphone.
These Key Fob Services will be free for five years - starting from the vehicle's delivery date - but the full suite of RemoteLink features will continue to be offered only with a subscription (trial or paid). These premium features include contacting a live adviser, getting turn-by-turn directions and remotely monitoring the vehicle's diagnostic systems.
Scroll down below for the complete press release with all the details.