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2021 Cadillac Escalade teases us with sliver of a design preview

We know the 2021 Cadillac Escalade will be breaking cover on February 4 to join its full-size GM truck compatriots. And now we know Spike Lee will have the honors of introducing the Cadillac at the Oscars through a short film he directed called “Anthem.” Cadillac also took the opportunity to tease the new Escalade's front end with this nugget of a preview. We get to see the grille, headlight and DRL design of the 2021 Escalade, staring daggers through Spike LeeÂ’s back in a studio. The grille is a traditional Escalade look, eschewing the grille design seen on more recent Cadillac SUVs like the XT6 and XT4. It uses larger silver bars that scythe across the front end as opposed to the mesh and speckled black/chrome seen on the Cadillac crossovers. Similar to the XT6, however, it does go with a horizontal main headlight and a vertical DRL. This marks a departure from the vertically-oriented headlights weÂ’re used to seeing on the biggest Cadillac. WeÂ’ll note that the bumper-width lower grille appears to be done in black, but thereÂ’s no shortage of chrome on this EscaladeÂ’s front end. Our best look at the interior is through a grainy video Cadillac teased to us about a month ago. ItÂ’s going to have 38 inches of curved screen, using OLED technology. ThatÂ’s going to be lovely to look at. The front end teased in this photo is plenty fine, too, but weÂ’re not seeing anything thatÂ’ll upset the apple cart from an exterior design perspective yet.

2021 Cadillac Escalade to have a massive 38-inch curved OLED display

The redesigned 2021 Cadillac Escalade is going to be revealed Feb. 4, and it’s going to have a huge screen. Cadillac released a video teaser today showing the enormous display — watch it above. This screen is a curved OLED display that measures 38 inches from corner-to-corner. The exact resolution wasnÂ’t revealed, but Cadillac claims the pixel density is twice that of a 4K television. That particular stat is also rather nebulous, as the pixel density of a 4K TV varies with the TVÂ’s size. Regardless, itÂ’s safe to say that the screen is going to be very sharp and look fantastic. CadillacÂ’s use of an OLED screen will ensure it has spectacular color representation and the best blacks that a screen is capable of. Smartphones with OLED displays typically offer a better experience than those with LCD displays, and we can hope the same is true for this Cadillac display. On top of it being a huge screen, Cadillac also says itÂ’s the “first curved OLED” in the industry. Most infotainment screens in cars these days are flat displays, but Cadillac appears to be sticking its best tech foot forward with this curved screen. Other details worth noting in this teaser is the obvious presence of Super Cruise. The green light stretches across the steering wheel, indicating that the new Escalade will definitely offer the semi-autonomous driving technology. The rest of the interior is difficult to make out, but there appears to be a row of shiny buttons below the screen. Below this we can see what might be the top of the gear lever sticking up. ItÂ’s tough to know for certain what it is, but itÂ’s similar in size, shape and style to other new Cadillac gear levers. However, both the 2021 Chevy Tahoe and Suburban use push-button shifters. The switch to an actual gear lever would be more consistent with other Cadillacs, but inconsistent with its full-size SUV brethren. We wonÂ’t have terribly long to wait to find out. Cadillac says itÂ’s going to reveal the new Escalade in Los Angeles during Oscars week. Expect some of the big stars to roll up to the red carpet in new Escalades. ItÂ’s hard to think of a better place to show off the chromed-up, shiny new Cadillac. Related Video:      

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.