1973 Cadillac Coupe Deville-472ci V8, Ps, Automatic on 2040-cars

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2020 Cadillac XT5 is barely being refreshed

Cadillac has been making a serious effort to expand its crossover offerings with the all-new XT4 and XT6. With them has come slight changes to Cadillac's design language, leaving the existing XT5 looking a little out of the loop. Well, it appears that's about to change ... sort of. One of our spy photographers caught a 2020 Cadillac XT5 out testing, and it has some changes that suggest a refresh. You do have to look closely to tell anything has changed, though. And even then, the only noticeable change is to the grille, which is now dotted with little quadrilateral shapes similar to those on XT4 and CT5. You can see one of the two current designs below. Otherwise, the bumpers and lights haven't been changed at all. View 21 Photos We suspect there will be other small changes in store for the crossover. It could switch from an eight-speed transmission to a nine-speed unit like the one the XT6 will use. This would be likely considering they both use the same V6 engine. We wouldn't rule out adding an optional turbo four-cylinder engine borrowed from the XT4, but that would be a fairly significant and less likely change. The interior could see some updates, and Cadillac could possibly try to shoehorn in its new infotainment system from the new batch of cars. Then again, changes could simply be limited to new materials and some extra features. With such a light update, we expect the updated 2020 XT5 will make its debut sometime this year with sales coming shortly after.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Cadillac CT6 ushers in new naming convention

Johan de Nysschen has been at his new post as president of Cadillac for not even three months , but he's already seen two of his most notable accomplishments from his two-year tenure as president of Infiniti matched by Cadillac. The brand has announced that it is relocating its headquarters, and is now officially changing its nomenclature.
The brand's new flagship model will abandon the familiar three-letter designation enjoyed by every other model in the range (aside from the Escalade), and adopt an alpha-numeric title. So, rather than the expected title of LTS, Cadillac's top-end car will be called the CT6.
Of course, this won't be limited to just one model. According to Cadillac's press release, "familiar lettering like 'CT' would be used for car models, with the number indicating the relative size and position of the cars in the hierarchy of Cadillac models." And yes, that means what you think it means - Cadillac will use the exact same naming formula, albeit with different letters, as Infiniti.