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Cadillac to augment dealers with 700 'boutique' stores

Johan de Nysschen is on a mission to revitalize Cadillac. Since taking over as chief executive of the American luxury brand, the former Audi and Infiniti exec has set about moving the brand's headquarters to New York, switched advertising firms, launched a completely new naming scheme for its model line, and has a whole raft of new products planned. And now he's working on changing how its dealer network operates. Speaking at both the Washington Auto Show and the NADA dealers' convention in San Francisco this week, de Nysschen has outlined a new plan for its US dealers. The network presently consists of over 900 stores – some 200 of which are stand-alone Cadillac dealers, with the remaining 700 attached to other GM brand showrooms. Contrary to earlier fears, de Nysschen notes that the dealer network is larger and covers more territory than those of import brands, and has no intention of cutting that number down. But he is asking those 700 mixed-brand dealers to create a new showroom experience for Cadillac customers. In this latest announcement, Cadillac refers to a new model of "boutique" showrooms that will encompass new technologies, higher-trained staff and luxury amenities to give those attached Cadillac showrooms a more unique feel. The plan includes installing "virtual showroom" systems that will allow potential customers to configure a new car using interactive displays and "potentially even holograms." The plan also calls for "new standards for compensation... with more precise alignment of local sales and potential for each dealer" in order to make sure that the requisite investment in the infrastructure and staff training are worthwhile for the dealers. Just what form these new systems will take, we don't know at this point. Nor are we sure why Cadillac isn't including its 200 stand-alone "flagship" dealers in the initiative. But we're sure we'll be finding out more about de Nysschen's plans on the dealer front in due course. Cadillac Discusses U.S. Dealer Network Development 2015-01-22 WASHINGTON, D.C. – As part of Cadillac's overall mission to expand and elevate within the premium automotive sector, the brand today outlined its strategy to upgrade its U.S. dealer network. Speaking at both the Washington, D.C. Auto Show today, and this weekend's annual National Auto Dealers Association convention in San Francisco, Cadillac President Johan de Nysschen will outline how the brand will target enhancements in the customer experience.

Cadillac to launch Super Cruise semi-autonomous technology in two years [w/video]

We all know that self-driving cars are coming. It's not so much a question of If so much as When. And when it comes to General Motors products, we now have something of a date to work with, as Cadillac has announced plans to roll out what it is calling Super Cruise technology in an unnamed new model within the next two years. As you would expect, this new tech can speed the car up, slow it down and keep it in its intended lane, but GM isn't expected to release a fully self-driving car, saying that it will still require "an attentive driver."
We're not quite sure what new model Cadillac will use to launch this new technology, but our best guess would be its upcoming LTS sedan. Other possibilities may include a new crossover - we've heard rumors of CUVS coming from Caddy both above and below the current SRX - or entry-level sedan, but those seem less likely than a high-dollar flagship like the LTS.
The next techy bit of kit currently being shown off by Cadillac engineers includes vehicle-to-vehicle and vehicle-to-infrastructure communication, technology which would seemingly allow cars to travel in close proximity to one another, with less danger of collisions. According to our friends at Engadget, GM is working with the University of Michigan to outfit some 120 miles of roads in and around Detroit, MI, with the requisite sensors to make all this technology possible.

Super Cruise will feature in 22 GM nameplates by 2023

Super Cruise, the semi-autonomous hands-free driving technology that first appeared on the 2018 Cadillac CT6, was always intended to broaden out to more GM models, especially now that CT6 production has ended, but now we have specific numbers. Automotive News reports that GM will have it on 22 nameplates by 2023. GM President Mark Reuss spilled the beans to investors at the company’s Capital Markets Day presentation, saying that Super Cruise will start appearing in brands beyond Cadillac in 2021. GM just last week announced the first big update for its driver-assist technology late last month, saying it would be coming to the 2021 CT5, CT4 and Escalade full-size SUV, all of which should debut later this year. Next year weÂ’ll see it offered as an option on seven more nameplates, then a dozen more in 2022 and 2023, Reuss said. The next generation of the technology will come with a new feature called “Lane Change on Demand,” which will allow the driver to activate or tap the turn signal and the car to do a hands-free lane change if itÂ’s safe to do so, and so long as the driver monitor system can tell the driver is paying attention. ItÂ’s also said to feature improved performance and hands-free dynamics, a better user interface and software tweaks, among other upgrades. Super Cruise uses a camera and infrared light to detect whether the driver is paying attention, plus radar, cameras and lidar mapping to center the vehicle in a highway lane and drive in hands-free mode in optimal scenarios. ThereÂ’s no immediate word on whether the upcoming next-generation version will also come with an expanded network of compatible highways beyond the 200,000 miles where the technology is currently capable of being deployed. Autoblog named Super Cruise the 2019 Technology of the Year winner. Related Video:     Cadillac GM Emerging Technologies