Cts 3.6l Performance, 4d Sedan, 6-speed Automatic, Awd on 2040-cars

Auto blog

Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

Cadillac Lyriq teased ahead of debut next week

The Cadillac Lyriq is just around the corner, set to be fully revealed on August 6. Cadillac just released a few teaser photos and videos as preparation for the big debut a week from today. It’s our best look at the production version of the car yet. Of course, you may remember photos of the EV concept released over a year ago, but the production crossover is shaping up to be a little different. This carÂ’s most intriguing element so far is the charge outlet panel integrated into the front fender. The large piece appears to lift up and slide out of the way when itÂ’s time to plug in. This reveals a decorative LED light strip that outlines the outlet, ultimately leading into the Cadillac logo above. Below the panel is a small, silver GM badge that if our guess is correct, says “Ultium” for the Ultium battery technology going into the Lyriq.  The wheels feature a unique silver and black two-tone design. Those black inserts are ridged, and the wheel is likely designed for better aero performance and increased range. ItÂ’s tough to say much about the design itself, but the silhouette is giving us crossover coupe vibes with its heavily raked rear window and sloping roofline. It appears to have a couple spoilers, one on the roof and then another as a ducktail below the rear window. CadillacÂ’s video teasers provide for the briefest of front end glimpses. Still, we can see the fancy lighting signature that Cadillac has created. ThereÂ’s both a light-up Cadillac badge and small LED lighting strips integrated throughout the grille. ItÂ’s concept car-like in appearance, so we do wonder whether this will find its way into a production Lyriq. The vertical DRL weÂ’re used to seeing on other Cadillacs has also made an appearance on the outer edges of the front bumper. ItÂ’s been previously stated that the Lyriq would enter production in 2022, so even when GM does reveal the electric Cadillac next week, itÂ’ll be a long while till we see the vehicle on the road. Related Video:

GM claims it's first to sell million 30+ mpg vehicles

As we continue to put together all the data for the year-end edition of By The Numbers, General Motors has announced that it sold more than a million vehicles in the US last year that achieved at least 30 miles per gallon on the highway. More impressively, GM managed this feat using multiple strategies including small vehicle size, turbocharged engines and hybrid or plug-in technologies across four brands (Buick, Cadillac, Chevrolet and GMC) accounting for 13 separate models. This number will grow even more in 2013 thanks to cars like the all-electric Spark, the diesel Cruze, the range-extended Cadillac ELR and the Buick Encore compact CUV.
GM's small car sales were up 39 percent last year helping to attain this million-sales mark for 30-mpg models, and almost 40 percent of all GM sales consisted of cars with fuel-efficient I4 engines. In regards to more advanced means of improving fuel economy, GM says that it plans on having 500,000 vehicles with "some form of electrification" on the road by 2017.
Scroll down for the full list of GM's million 30+ mpg cars as well as an informative press release.