2011 Buick Regal Cxl Rl1 Leather on 2040-cars

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Watch this phantom Buick drive itself down the highway in a snow storm

Years ago, General Motors used Buick cars to test out the idea of a "smart highway" concept. More recently, GM has been talking up its award-winning Super Cruise semi-autonomous technology that will roll out with Cadillac and make its way to Buick. The LeSabre in the video above has nothing to do with any of that.
On Interstate 15 in Utah, a man driving this LeSabre got into an accident that rearranged the front end and set the horn on permanent blare. At the time of writing this, no one is sure what happened next, but the man ended up sitting in the snow in the highway median while his car carried on down the highway without him. Passing traffic stayed well to the right.
The 51-second video below provides a different take on our autonomous future. A local newscast on KUTV covered the story the evening of the incident, but the Utah Highway Patrol didn't have any update on the fate of the LeSabre. We'll take that to mean that Buick's take on Christine could still be out on the prowl... so watch out!

Buick, Lexus top J.D. Power survey, as vehicle service improves overall

Buick and Lexus returned to their customary place atop J.D. Power's scorecard of satisfaction with dealership service departments. In the Customer Service Index Study, out Thursday, Buick scored 860 on a 1,000-point scale for mass-market brands and has topped this ranking in three of the past four years. Lexus topped the list of luxury brands with a score of 874. Fiat and Land Rover were the bottom-dwellers in the two categories. Buick and Lexus also ranked highly in the research company's overall Vehicle Dependability Study rankings out recently. The customer experience at car dealerships has improved steadily, with the overall industry score rising in seven of the past eight years. And one statistic is particularly remarkable: 94 percent of customers say their car was fixed right the first time. The dominant area of difficulty in repairs seems to be infotainment systems. Only 80 percent of respondents said their stereo was fixed right the first time. And in last month's Vehicle Dependability Study, J.D. Power reported that infotainment systems were the most commonly reported vehicle issue, accounting for 22 percent of all problems reported, up 2 percent from the previous year. J.D. Power surveyed 70,000 customers for the Customer Service Index Study. For the Vehicle Dependability Study, it surveyed 35,186 first owners of 2014 model-year vehicles after three years of ownership. Below are charts for both the current study and the complementary overall brand dependability survey. Related video:

2020 Buick Enclave adds Sport Touring trim, tweaks tech

With its redesign for 2018, the Buick Enclave added the fancy Avenir trim level. Now the 2020 Enclave moves a bit in the other direction with a new Sport Touring model. The Sport Touring package is based on the Essence trim level, and consists of a body-color grille surround in place of chrome, and special 20-inch wheels that combine a bright finish with darker insets. The package doesn't touch the 310-horsepower V6 or the Enclave's suspension, so this development is hardly one to threaten the Ford Explorer ST or the Dodge Durango SRT8. Instead, it is perhaps a baby step toward an Enclave Gran Sport, although we might rather see the Regal TourX wagon move in that direction. Other Enclave news falls into the more traditional Buick wheelhouse. There's a new message function and power lumbar adjustment for the Premium and Avenir models. GM's HD rear vision camera — in which the rear-view mirror can switch to show a wide-angle camera feed — is newly available, as is an HD surround-view feature. In other tech developments, the standard 8-inch touchscreen infotainment system gains new capabilities, now supporting connected navigation and Sirius XM's higher-level 360L service, both of which require a subscription. The 2020 Buick Enclave rolls quietly into dealerships this summer, with an asking price of $41,195.