2000 Buick Park Ave Ultra on 2040-cars

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Buick, Lexus top J.D. Power survey, as vehicle service improves overall

Buick and Lexus returned to their customary place atop J.D. Power's scorecard of satisfaction with dealership service departments. In the Customer Service Index Study, out Thursday, Buick scored 860 on a 1,000-point scale for mass-market brands and has topped this ranking in three of the past four years. Lexus topped the list of luxury brands with a score of 874. Fiat and Land Rover were the bottom-dwellers in the two categories. Buick and Lexus also ranked highly in the research company's overall Vehicle Dependability Study rankings out recently. The customer experience at car dealerships has improved steadily, with the overall industry score rising in seven of the past eight years. And one statistic is particularly remarkable: 94 percent of customers say their car was fixed right the first time. The dominant area of difficulty in repairs seems to be infotainment systems. Only 80 percent of respondents said their stereo was fixed right the first time. And in last month's Vehicle Dependability Study, J.D. Power reported that infotainment systems were the most commonly reported vehicle issue, accounting for 22 percent of all problems reported, up 2 percent from the previous year. J.D. Power surveyed 70,000 customers for the Customer Service Index Study. For the Vehicle Dependability Study, it surveyed 35,186 first owners of 2014 model-year vehicles after three years of ownership. Below are charts for both the current study and the complementary overall brand dependability survey. Related video:

2024 Buick Encore GX Cupholder Mega Test: Will the Nalgene bottle fit?

I recently reviewed the 2024 Buick Encore GX in its new Avenir trim, appreciating the updates from its mid-cycle refresh and assessing its comfortable driving style. What I didn't dive into, however, were the cupholders. Specifically, I wanted to know if it could accommodate in a convenient location what is my favorite hydration facilitator, a 32-ounce Nalgene water bottle. This, like other oversized water bottles, often can't find a cupholder that will fit it. Its a particularly American problem (we're more obsessed with cupholders than other markets), so can this American budget-luxury crossover satisfy my own obsession with this big, dumb bottle? Let's find out. Ideally, we could put it in the front cupholders. Few vehicles' cupholders are big enough, though, with the Chrysler Pacifica, Lexus GX and Toyota 4Runner being notable exceptions. We can't add the Encore to that list, unfortunately. The cupholders are far too small. Usually, the second best option, if possible, is to put it in the front door pocket. Voila! It fits. No Nalgene rolling around on the front passenger seat in this Buick. But what about in back? The center armrest in the Encore GX is a fine place to rest one's elbow, but what about a big-ass bottle of water? Alas, the rear cupholders are equally dinky as the ones up front, which is often the case. The last-gen Toyota Tundra was an exception, where the rear cupholders were bigger than those up front which is super weird to me. I'mm looking forward to see what's what with the new Tundra. The rear door pockets are much smaller than those up front. This does not look promising. It's just big enough that I can wedge the bottom of the bottle inside, but not big enough to keep it there when the car is in motion. Sorry backseaters, you'd better settle for your lesser bottles, suckers. I had almost overlooked this little cubby in between the front cupholders and center console armrest. It's an odd shape, but with some luck, the Nalgene will fit. That's the ticket! This is even better than putting it in the door. It's not the most secure fit, but it's not so huge a space that the bottle knocks around and falls over with every input to the steering wheel or pedals. This ended up being where I put the Nalgene every time I drove the Encore GX, and, subsequently, I remained content and adequately hydrated. And the cupholders remained open for alternative beverages. Interested in more than just the cupholders?

Next Buick Regal coming in 2017, could be imported from Germany

The Buick Regal is based on the Opel/Vauxhall Insignia, a pair of sedans from General Motors' European and British outfits. In fact, over 46,000 Regals from model years 2010 and 2011 were screwed together on the same lines as the Insignia twins, before GM's Oshawa, Ontario factory took over production fully. Considering this closeness, rumors that claim the next-generation Regal - due for 2017 - could move back to Europe aren't terribly surprising. Here's why, according to Automotive News.
Oshawa is home to three other vehicles, aside from the Regal - the Chevrolet Camaro, Impala rental queen and the Cadillac XTS. We already know next-gen Camaro production is headed to Lansing, MI, and that the fleet-only Impala will (finally!) die in 2016. As for the XTS, as AN explains it, sales are so slow that GM will either kill it or just shuffle its production volume elsewhere.
Taken along with the fact that Unifor, the Canadian labor union repping workers at the Oshawa factory, claim GM hasn't made any guarantees about future production at the nearly 60-year-old factory, it seems fairly clear that the Regal's current factory is going to be put out to pasture.