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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

eBay Find Of The Day: 1946 Tucker Torpedo Prototype II hides a secret Riviera

The Tucker Torpedo is one of the great what-if stories of automotive history. Preston Tucker hoped to revolutionize the industry with a car unlike any other on the road at the time. However, due to a variety of problems, he only managed build 51 vehicles before closing shop. Over time, they have become highly sought-after; In 2012, one sold for $2.65 million at auction.
That brings us to this Tucker "replica" that you see above because it might be one of the ugliest monstrosities ever put together. However, we might extend some leniency to the creator, as the vehicle isn't actually trying to replicate the classic look of the 1948 Tucker Torpedo. Instead, it is attempting to reproduce an earlier prototype from 1946 that actually features that weird, trident nose. According to the seller, his uncle built the car as a labor of love and supposedly used actual plans from Tucker as inspiration.
Underneath all of the crazy changes is a 1971 Buick Riviera powered by a 455-cubic-inch (7.5-liter) Buick V8. Some of the replica's odder modifications include the front fenders that turn with the wheels and the fin running down the back. All three headlights work, but the one in the middle is only for the high beams. Oddly, the small hinged sections on the roof are meant to open to avoid hitting your head when getting in or out. Maybe the seller's uncle was a very tall guy?

2014 Buick Regal priced from $29,690*

Buick has announced pricing for the refreshed 2014 Regal. The base model offers a 2.0-liter, turbocharged, 259-horsepower, four-cylinder engine for $30,615 (*after $925 delivery and destination fee). The standard turbo can be replaced by Buick's eAssist mild hybrid system for $32,485. The electrified powertrain delivers 36 miles per gallon, in place of the turbo's 30 mpg on the highway.
The big powertrain news for 2014 is the inclusion of an all-wheel-drive system for an extra $2,175. Marking one of the few uses of all-wheel drive on a Buick car, the new Regal AWD has an electronic, limited-slip differential and a HiPer Strut front suspension, which is the same front arrangement used on the hot, front-drive Regal GS.
Speaking of the Regal GS, it's not so hot for 2014. It sports the same 259-horsepower engine as the standard Regal, but offsets that with a wealth of standard, optional or flat-out exclusive equipment like active dampers, Brembo brakes and a Bose stereo. Prices (all including the $925 fee) start at $37,830. Like the standard car, the GS will be available with all-wheel drive for the first time, bringing it a bit more in line with its cousins across the pond - Opel Insignia OPC and Vauxhall Insignia VXR. Prices for the GS AWD start at $40,195.