1999 Buick Lesabre Sedan 4-door 3.8l Series 2 on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Buick reveals production GL8 Century minivan, and you can't have one

The futuristic GL8 MPV concept Buick showed late last year in China is headed to production. This jazzed-up people-mover appears to have held true to its concept design, with only a few elements of the exterior getting attention before heading to the assembly line.  At first blush, the most significant change from the concept is the exterior paint scheme, which was essentially inverted over several of its surfaces. The glossy silver grille of the concept gave way to a more conventional honeycomb pattern for the production version, but accents in a similar silver finish are now visible along the hood and roofline and the rising wave that peaks just in front of the GL8 Century's C-pillar.  Admittedly, the production car loses some of the wilder elements of the concept's cabin, but perhaps not as much as you might expect based on the interior photo included here. We can only see the rear seats, which give off sort of a baby private jet vibe that is vastly more impressive than what Buick offers in its American SUVs.  The Century will sit atop Buick's GL8 lineup of MPVs (which includes the more-pedestrian GL8 ES and GL8 Legacy) in China when it goes on sale later this year. Related video: 2022 Kia Carnival EX Sliding Minivan Doors | Autoblog Short Cuts

Ford GT, Buick Avenir and Audi Q7 take 2015 EyesOn Design awards

The annual EyesOn Design Awards at the Detroit Auto Show allows some of the greatest designers in the world to weigh in on the best production and concept debuts at the big event each year. For 2015, the large panel of judges included luminaries like Frank Stephenson of McLaren, Ralph Gilles from FCA and Moray Callum of Ford. Apparently the editors at Autoblog had a good eye because the winner of 2015's Best Designed Production Vehicle award went to the Ford GT, which was also our favorite debut from the show. The new supercar beat the Acura NSX and Mercedes-Benz GLE-Class Coupe for the honor. The judges described the Blue Oval's shape as "capturing the original GT40 in a modern interpretation," according to EyesOn Design. The Buick Avenir was also a big winner in the awards this year and received the nods for both Best Designed Concept Vehicle and Innovative Use of Color, Graphics and Materials. In the concept category, it beat out the Chevrolet Bolt and Mercedes-Benz F 015, and in the latter group, the sedan triumphed over Audi Q7, Mercedes F 015 and Volkswagen Cross Coupe GTE. The Q7 received its own accolade for Best Designed Interior, and it beat the Avenir and Infiniti Q60 for the honor. This year's Lifetime Design Achievement Award went to former Renault designer Patrick le Quement, and Bob Lutz received the EyesOn Design Catalyst Award for the second time. The honor is for an executive "who has empowered great design," according to the organization, which describes Lutz perfectly. Scroll down to read the announcement with more comments about the winners. Related Video: Ford, Buick, Audi recipients of EyesOn Design Awards at North American International Auto Show EyesOn Design Awards for Design Excellence for 2015 were revealed today at the North American International Auto Show. The awards honor the most significant automotive designs revealed at NAIAS as determined by the North American and global leaders of design from automotive manufacturers, along with academic chairs of transportation design programs and design leaders from other fields.