1971 Buick Electra 225 7.5l on 2040-cars

Auto blog

Buick, Lexus top J.D. Power survey, as vehicle service improves overall

Buick and Lexus returned to their customary place atop J.D. Power's scorecard of satisfaction with dealership service departments. In the Customer Service Index Study, out Thursday, Buick scored 860 on a 1,000-point scale for mass-market brands and has topped this ranking in three of the past four years. Lexus topped the list of luxury brands with a score of 874. Fiat and Land Rover were the bottom-dwellers in the two categories. Buick and Lexus also ranked highly in the research company's overall Vehicle Dependability Study rankings out recently. The customer experience at car dealerships has improved steadily, with the overall industry score rising in seven of the past eight years. And one statistic is particularly remarkable: 94 percent of customers say their car was fixed right the first time. The dominant area of difficulty in repairs seems to be infotainment systems. Only 80 percent of respondents said their stereo was fixed right the first time. And in last month's Vehicle Dependability Study, J.D. Power reported that infotainment systems were the most commonly reported vehicle issue, accounting for 22 percent of all problems reported, up 2 percent from the previous year. J.D. Power surveyed 70,000 customers for the Customer Service Index Study. For the Vehicle Dependability Study, it surveyed 35,186 first owners of 2014 model-year vehicles after three years of ownership. Below are charts for both the current study and the complementary overall brand dependability survey. Related video:

Buick Electra SUV spy photos show it out testing on public roads

We know the electric Buicks are on their way, but the details about models and specifics are still being left unsaid from GM’s premium brand. Today, some new spy shots give a hint at whatÂ’s to come. For the time being, weÂ’re not sure what to call this SUV beyond a Buick Electra SUV model. Buick has trademarked the E1 to E9 names in what is surely preparation for incoming EVs, but itÂ’s difficult to know which one this particular electric Buick might be. Size-wise, it looks closest to the Chevrolet Equinox EV, but take that with a grain of salt. These spy shots donÂ’t provide a point of reference versus other cars, so deciding whether itÂ’s closer to an Equinox EV or Blazer EV in footprint is a difficult exercise. As for its Buick-ness, the most intriguing detail in these shots is the tri-bar third brake light that mimics the brandÂ’s new logo. ItÂ’s a seriously cool touch, and we can only hope this attention to detail is found throughout the car. Both the front and rear lights are made up of thin LEDs. The front DRLs have a small kink in them that turns downward as they arc toward the fender, and the rear brake lights look to be two thin horizontal lines one on top of the other. Michelin e-Primacy tires wrap 20-inch wheels, which is in keeping with ChevyÂ’s large wheel size offerings on its Ultium-based SUVs. The camouflage does good work of concealing the carÂ’s styling and any other details that we might want to make out beyond what weÂ’ve covered so far.  WeÂ’ll hopefully see a reveal for an electric Buick SUV in the next year or so, especially now that the base Chevy versions of a compact and midsize electric SUV are out and revealed. Once it is revealed, donÂ’t expect an Electra (of some sort) to go on sale until 2024. Related video:

Weekly Recap: Ford GT inspires guitar, foosball table, sailboat

Ford design vice president Moray Callum had just wrapped up a briefing on the interior of the Ford GT last month, but something seemed out of place. He grinned and pointed behind him, "You might be wondering why I have a boat behind me," he said mischievously. It was there because Ford set its designers on a mission to stretch and showcase their talents: design non-automotive objects inspired by the interior of the GT supercar. Callum received quite a response, too. His team produced a guitar, a foosball table (yeah bro!), a racing sailboat, a Wi-Fi speaker and some furniture. As the veteran design chief explained, "It's a really great exercise both to highlight our designers' talents, but also to really see how our design philosophy can work and how you can use it and get a common response back from a worldwide design team." Guitar View 25 Photos The objects have been on display this week at the Salone del Mobile furniture and fashion design fair in Milan, Italy, where Ford has had a presence for three years. There's also a light exhibition that apparently was inspired by the GT, as well. While this might seem a little far-fetched for the automaker, Ford said exhibitions like the Salone del Mobile give its designers another way to be creative and ultimately produce striking interior style. Ford wants this to be a differentiator, as research shows consumers are placing emphasis on the layout and features inside when they're making a decision about buying a new car. It's a little light hearted – but it's also potentially big business. Other News & Notes Cadillac CT6 platform could be used for Buick General Motors product chief Mark Reuss said the Cadillac CT6 platform could be used for a large Buick, though "not yet," Automotive News reported. The underpinnings can accommodate rear-wheel or all-wheel drive and would give Buick the large flagship it lacks. The report jibes with comments Reuss made at a roundtable with Autoblog and other reporters at the New York Auto Show. When asked if Buick had space for a large car on the CT6 chassis, he replied, "Yeah, I think it does. Yeah, I think we do." Buick has revamped its lineup in recent years with attractive crossovers and small and midsize sedans, but hasn't added the proverbial flagship that's yearned for by enthusiasts. Buick surprised industry observers with the stylish Avenir concept at the Detroit Auto Show earlier this year that raised the possibility of a halo sedan.