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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Audi, Google readying infotainment partnership announcement for CES?

The merging of our smart phones and automotive infotainment systems may be about to get an even bigger boost, if a report from Forbes is to be believed. The business publication is reporting that Google and Audi may announce a partnership at next week's Consumer Electronics Show in Las Vegas that would see Google's Android OS taking control of Audi's MMI infotainment system.
The move by Google would be a direct counter to Apple's iOS in the Car initiative, the marquee feature of which allows drivers to access the company's Siri digital assistant via a car's voice controls. According to Forbes, other iOS features that have found their way into cars include functions for iMessage, as well as audio and satellite navigation systems.
Audi and Google already enjoy a working relationship, with the tech company providing data services on many of the automaker's cars, as well as lending Google Maps to the MMI system. If this report turns out to be true, fans of Android could find Audis looking a lot more appealing.

Audi R8 V10 Plus vs. Renault Clio Cup racecar will make you go hmmm...

Match up a hot hatch with a supercar of the same vintage, and we'll tell you who will win every time. It's easy, really, as the supercar invariably features a more advanced suspension, stickier tires and most importantly, more power. What if the hot hatch is race prepped, though?
In that particular case, all bets are off. A circuit-tuned suspension, a stripped-down cabin, an ultra-quick sequential transmission and the greatest equalizer of them all, slick tires, are all that's needed to turn the typical hot hatch into a proper dragon slayer.
Perhaps seeking to prove this, Evo has put together an interesting head-to-head between the Audi R8 V10 and a race-prepared Renault Clio Cup. Host Dickie Meaden takes us through each car, highlighting the bits and bobs on both sides which should make this a tight competition. And boy, is this one tight.