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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

2015 Audi A6 spiffs up for Paris Motor Show duty

While the big names at the Audi booth might be dominated by the TT line, it's not the only product getting some attention from the German company. The A6, on sale in its present form since 2012, is getting its official mid-cycle refresh.
Featuring light exterior freshening, the new fascia wears a tweaked grille and slimmer, more expressive headlights. The rear end sees more substantial changes, with a freshened rear bumper that features rectangular exhaust outlets and more dramatically redone taillights.
Under hood, the 3.0-liter, supercharged V6 engine now produces 329 horsepower, while the 3.0-liter, turbodiesel V6s are available in 215- or 268-hp varieties, or in twin-turbocharged form, with 315 hp or 322 hp. The other big powertrain news surrounds the transmission. Audi has finally dropped the continuously variable transmission from the base, front-drive A6, slotting in a dual-clutch transmission in its place.

Audi's lunar rover is nearly ready for the moon

Last year, Audi announced it was working on a lunar rover with a group called the Part-Time Scientists. Now the company says the design of its Lunar Quattro is complete, and all that's left is final testing before it's ready to head for the moon. Since Audi and its 16 engineers became involved with the project, the rover has actually increased in size, as have its tires. The company says this is for added stability. Despite the added size, the rover is now lighter, bringing it down from 38 to 30 kilograms (what we'd call 66 pounds). Otherwise, the rover is generally the same as it was last year. All four wheels are still powered by electricity, so Audi touts it as being both a Quattro and an E-tron vehicle. Cute. The rover will undergo final testing in the Middle East where it will run through simulations of the mission. For those unfamiliar, the mission parameters were set by Google for the Google Lunar XPRIZE. The prize is worth $30 million and will go to the first team to land a privately funded lander and rover on the moon, drive the rover 500 meters, and send back photos. If the mission is successful, we should get some great 3D and 360-degree shots of the lunar rover left behind by the Apollo 17 mission in 1972, since the proposed landing site is nearby. The Part-Time Scientists team that Audi partnered with has also booked a launch for its ALINA lunar lander, which will carry a pair of the Lunar Quattro rovers to the moon's surface. The launch was scheduled with Spaceflight Industries and is set for the end of 2017. Spaceflight Industries has managed 11 rocket launches with different companies and rockets between 2013 and 2015, and will also launch a probe from Israeli XPRIZE competitor SpaceIL sometime next year on a SpaceX Falcon 9 rocket. Related Video: