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Honda production knocked offline by ransomware cyberattack

Honda has suspended automobile and motorcycle production at several facilities around the globe due to a suspected ransomware cyberattack. According to reports in Japan, domestic production is back online and shipments are flowing out of its Japanese plants. Facilities in Ohio, where popular models like the Accord and CR-V are produced along with the Acura ILX, TSX and NSX, as well as those in Turkey, India and Brazil are reportedly still offline. "On Sunday, June 7, Honda experienced a disruption in its computer network that has caused a loss of connectivity, thus impacting our business operations," Honda said in a statement. "Our information technology team is working quickly to assess the situation." The suspected attack affected Honda’s production globally starting on Monday, forcing some plants to stop operations as the company needed to ensure that its quality control systems were not compromised. In addition, the automaker confirmed via Twitter that its Customer Service and Financial Services are currently unavailable. At this time Honda Customer Service and Honda Financial Services are experiencing technical difficulties and are unavailable. We are working to resolve the issue as quickly as possible. We apologize for the inconvenience and thank you for your patience and understanding. — Honda Automobile Customer Service (@HondaCustSvc) June 8, 2020 The Telegraph (subscription required) in the UK reports that Honda's servers were infected with the EKANS (that's snake spelled backwards) malware, which encrypts data until payment is made to the attackers, who then provide the decryption key. Related Video:

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Sony Honda EV venture's plan for online sales has dealers squirming

TOKYO/DETROIT — A new joint venture formed by Japan's Sony Group Corp and Honda Motor plans to introduce a premium electric vehicle later this decade, and the automaker's U.S. dealers are anxious to be part of the sales process. Sony Honda Mobility said on Thursday it was aiming to deliver the first of the unnamed EV by 2026, starting in the United States, and will sell them online. The success of Tesla at selling EVs without franchised dealers is putting pressure on established automakers to overhaul their retail networks. That leaves dealers across most brands concerned about their place in the changing world and whether profits will be squeezed. The online aspect of the Sony Honda plan, as well as the lack of details around how the vehicle will be sold and serviced, has raised questions with the Honda and Acura brand dealers. Many nonetheless expect Honda to work through the existing retail network. "These issues are certainly a concern," said Brian Benstock, general manager and vice president of Paragon Honda and Paragon Acura in Queens, New York. "The best path forward is with the dealers." "We have a role (automakers) can't replicate," said Benstock, who also is on the Acura national dealer advisory board and has spoken with Honda officials about the new vehicle. "There's no way that Honda wants to hurt their existing dealer body." Some dealers questioned why Honda would even consider trying to work outside the current U.S. sales network given its national reach. Honda has about 1,100 Honda dealers and 270 Acura dealers. A Honda spokesperson referred questions about the joint venture to the new company. Sony Honda spokesperson Mai Nagadome said there are still a lot of details to finalize, but selling through the dealers has not been ruled out and customers would feel uneasy without some kind of after-sales service process. "The cost of continuing to develop (internal combustion engine) products along with EVs and autonomous tech and software for the next generation vehicles is proving to be quite the challenge," said Peter Hennessy, dealer principal of Atlanta-based Hennessy Automobile Companies, which includes a Honda store. "I get teaming up with Sony, but it should be done in conjunction with the dealer network, not outside it," he added.