Houston Automotive Center / South Houston, Texas

Rating: ★

19 years in Business

Auto Repair & Service, Automobile Consultants

Address: 3707 Las Palmas St, South-Houston

Postal code: 77027

Phone: (713) 623-6420

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Categories:

Auto Repair & Service, Automobile Consultants

Neighborhoods:

Greenway/ Upper Kirby, Central Houston

Open hours:

No info

Reviews:

I spoke with Brian today and T...

I spoke with Brian today and Tuesday. I brought my Kia Sorrento in for an oil leak on 01/09/2012. The total I paid at that time was over $800.00. I have had to bring my car back in twice because the leak continued. There is no way oil can be leaking in the same spot twice after it was repaired and no one discovered this. This time I was told my camshaft end seals needed to be replaced. Brian went on and on ab... view moreout how he would give me a good deal because this might have been an existing problem that caused the original oil leak. After much soul searching on his part he said he would charge me cost on the part and cut the labor in half for a cost of $480.00. This morning I contacted Archer KIA and was told the cost of each camshaft end seal was $10.08 and the labor was $400.00. Which is actually less then Brian quoted. To say I am disappointed is an understatement. I was lied to by the manager of your shop and that is not acceptable in any way. I have been a loyal customer for over three years and was intending to have an additional $2,000.00 worth of work done this coming year. I will be contacting the Better Business Bureau with this complaint and will be consulting an attorney regarding the fact that your warranty is not worth the paper it is written on. I feel taken advantage of because I am a woman. Shame on your company for its treatment of women.

kym.watson.7 / 10/13/2012