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Gordie Boucher Ford Lincoln Mazda / Janesville, Wisconsin

Rating: ★★★★
New Car Dealers, Used Car Dealers
Address: 2727 E. US Hwy 14, Janesville
Postal code: 53545
Phone: (608) 754-5511

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Categories:
New Car Dealers, Used Car Dealers
Payment:
discover, master card, visa
Services/Product offered:
Auto Parts
Body Shop
Open hours:
Parts Department Hours Mon - Fri: 8:00 AM - 5:00 PM; Sat: 8:00 AM - 12:00 PM; Sun: Closed|Service Department Hours Mon - Fri: 7:00 AM - 5:30 PM; Sat: 8:00 AM - 12:00 PM; Sun: Closed|Sales Department Hours Mon - Fri: 9:00 AM - 9:00 PM; Sat: 9:00 AM - 5:00 PM; Sun: Closed
Brands:
Ford, Lincoln, Mazda, many other brands at our other dealerships.
Amenities:
Certified Pre-Owned,Mazda Dealers Online,Mazda Total Advantage,Mazdaspeed,Full Circle Service

Reviews:

I took my car that I had purchased from Gordie Boucher in October in for an oil change today. I was told it would be a 45 min wait. After an hour and a half I thought I better check on the progress as I had an appointment that took me two months to get into in 20 minutes. They told me they were still waiting for the oil filter! Why didn`t anyone come and tell me what was going on? Also they wrote on the paperwork tha... view moret they couldn`t do the carwash because they were worried the front clip on my car would come off. I come out to get my car and they were drying it off and the other side of the clip is now broken. The service tech proceeded to tell me all I had to do was fasten it with some wire! Now, why the hell is that my responsibility and why did you wash the car when you were worried about the clip breaking?? I am very unsatisfied and will never bring my car back for any kind of service! A little communication could have kept you a loyal customer today!!
MistiFrank / 8/8/2013

I don`t think I could ever go anywhere else to purchase a vehicle. Everyone at the dealership was so nice and considerate. I worked with Justin Christophersen mostly and he could not have been a better salesman. He was very patient and did not make me feel at all pressured into purchasing a vehicle. He let me make the decision and did not try to talk me into much of anything, except the xilon coating on my car (which... view more I am so glad I got now! What an investment!) He was very caring and wanted to make sure I got what I wanted. Everyone seemed to really care about making me a life-long customer, which I am now. I have already recommended this dealership to anyone that talks about purchasing a newer vehicle. I know I`ll be back when it`s time for me to trade in for a newer vehicle. Thank you Justin and everyone else that contributed in making my experience of purchasing my first new vehicle awesome!
chelsealeew / 7/26/2013

I recently purchased a 2013 F-250 from Gordie. I dealt with Russ Zank, who was recommended to my by my son who purchased his F-150 from. I can see why he was recommended. Russ was very easy to work with, knowledgable about the vehicles I was interested in, and even came into the dealership on his day off to go over the features of my truck when I picked it up. Between Russ and Demian (financial manager), they made th... view moree whole experience enjoyable. I would definitely recommend Gordie Boucher to my friends, and Russ in particular.
canman4800 / 6/18/2013

My family has now purchased 4 ...
My family has now purchased 4 vehicles from this dealership, and I am continuing the trend of being extremely happy with my purchase. I got a great deal on a 2010 Focus, and the process was made extremely easy. Both Dale [Karolczak, Sales Associate] and Kara [Nicholson, the Finance Manager] were very helpful and answered all the questions I had and even ones I didn`t know I had! I would definitely recommend this deal... view moreership to anyone looking for a new car.
kendrarowland / 10/24/2012

2012 F-150 purchase experience
I just purchased a F-150 Lariat with most of the bells and whistles from Gordie Boucher of Janesville. The whole experience was great. The young salesperson (Mitchell) was extremely knowledgeable about trucks at the young age of 21. I found out he has already owned 15 vehicles in his life, perfect. He convinced me that the Ecoboost engqine was the way to go, he knew all the specs vs. compairables, performance, et... view morec. I got a fair trade in value on my older truck, though I could have worked it a little more. But once we settled on the truck and price, the best part of my experience was dealing with the Financial Manager (Kara), as we had found out the State of IL screwed up my VIN # on my title for my trade in. The deal could not go forward unless corrected with the Secretary of State office. Long story short, Kara made dozens of calls to IL to straighten out, and on her day off. She was persistent and never took no for an answer from the state until she convinced one person to take this on and correct. It delayed me picking up the truck only one day, but it could have been weeks thus killing the deal. This experience reaffirmed my faith in people, and has definetly sold me on this dealership for future purchases. Great experience all around, and I love my new truck. I reccomend this dealership.
srmoyer / 8/18/2012

We (myself and wife) started l...
We (myself and wife) started looking for a newer truck in April of 2011. We traveled to many dealerships to see what we could find. Of the dealerships we visited many salesman tried to push us into something we didn`t want nor could afford. The salesman (Dave Behling) at Gordie Boucher Ford in Janesville, asked many questions to find out what our needs and price range would be. We drove several different vehicles ... view morein the 6 months we were looking, answered all our questions with confidence and patience and even checked interent and other dealerships to help us find exactly what we wanted. There was never any pressure put on us by Dave to purchase a vehicle. In September of 2011 we finally found what we were looking for. When we picked up the truck, Dave stayed well past closing time to go over how everything worked, set up bluetooth, and continued to answer more questions. Since then we have been in and also called several times and Dave has also taken time to answer any and all questions no matter how many times we have asked. THANKS so much Dave
Dave-Juanita / 12/19/2011

Service department
The attitude of the service advisor was awful. During my interaction with him, he barely looked at me, and continued working on other peoples paperwork on his computer. His responses were short with me. I left, and went to the Ford Dealer in Clinton, WI which was a much more pleasant experience. Better attitudes would make this place easier to go to. Because of this, I feel a lack of trust with Gordie Boucher.
Jake2520 / 4/31/2009

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