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Bucky`s Lynnwood / Mukilteo, Washington

Rating: ★★★
Auto Repair & Service, Auto Oil & Lube, Brake Repair
Address: 19210 Highway 99, Mukilteo
Postal code: 98036
Phone: (425) 712-0186
E-mail: lynnwood@buckys.com

"Service That Makes Your Day!"

We are one of the most historic dealerships of all makes in the U.S. Originally founded in 1912 by Sig Follestad, we began to grow as more and more roads were paved. Sig came from Norway and earned his citizenship by joining the U.S. Navy and serving four years on sailing and steam warships. Wally Rodland joined the firm in 1935 to pump gas and wash cars. He worked his way through every job in the firm, finally acquiring ownership in 1962. That same year, his son Buzz began pumping gas and washing cars. He too worked every job in the firm and has been President since 1985. Rodland Toyota has been family owned dealership for 99 years. The only way that we have been able to be successful is through repeat and referral business. We thank you.

Categories:
Auto Oil & Lube, Auto Repair & Service, Brake Repair, Automotive Tune Up Service, Mufflers & Exhaust Systems
Payment:
debit, all major credit cards, financing available
Neighborhoods:
Downtown Lynnwood
Open hours:
Mon - Fri 8:00 am - 6:00 pmSat 8:00 am - 4:00 pm

Reviews:

The manager, Joey, is a sociopath.
I can`t believe this is part of a franchise. One would think there were rules they had to abide by in order to use the name, Bucky`s. Apparently, there isn`t. Joey will rob you every chance he gets. He doesn`t stand behind his mechanics` work (or lack thereof) and he`s constantly passing the blame to other people. This is the place that gives auto repair shops a bad name and Joey is a big reason. He thinks pe... view moreople are ignorant and tries to sell them stuff they don`t need. You`ll be MUCH happier if you don`t go here.
HeatherWilliams / 10/28/2011

NOT TO BE TRUSTED
Bucky`s corporate must teach their people how scam because Joey, the service writer, is as good as they come. He`d sell you a new motor if you just needed new spark plugs. He`s got no conscience. Even if you get your quote in writing, he`ll come up with something else to add. This is one of the dirtiest shops I`ve ever seen too. Mechanics smoking in the shop. Grease all over the inside of my car when I got it... view more back and Joey swore up and down it wasn`t his mechanics who did it (apparently I had grease on my feet, pants, shirt, arms, hands etc because there was a ton of grease all over my seats, carpets, steering wheel and console.
HeatherWilliams / 10/28/2011

Do not go here...Joey, the service writer is a scammer.
Why didn`t I check Citysearch before I took my car to Bucky`s? Just as EVERYONE has mentioned, Joey is a scammer. He will tell you whatever it is he thinks you want to hear to get you to leave your car there. Once he has it, consider it held for ransom. I had my car towed there because I was having transmission issues. Joey, in his infinite wisdom, said that I needed to get a transmission flush for $... view more130. Joey said he`d call me first thing in the morning since I had to leave it there overnight. He said he`d let me know if that had fixed the issue or if we needed to dig deeper. Well, at 4:00pm the next day I called there because I hadn`t heard from Joey. When I inquired about my car, Joey says that he lost my phone number - something about the ""cleaning lady must have thrown it away"". I thought, why isn`t my information in your computer system? Anyways, Joey says, ""It looks like you`re going to need a new transmission."" I was kinda shocked and asked what lead to that decision. He ranted on and on about how it`s cheaper to replace the entire thing than it is to fix the issue. When I asked what codes his scanner picked up, he said a shift solenoid fault. To make a long story short, that one code was enough to tell him that I needed a new transmission at a cost of $2500 (and that was for a used one). I showed up to talk in person to see if I could get a ""read"" on this guy. What I found when I arrived was appalling. An extremely dirty environment, mechanics smoking IN THE SHOP while they are tinkering on cars and a service writer who thinks his Sh*t doesn`t stink (Joey). I immediately came to the conclusion that I was going to be taking my car back regardless of what Joey thought. After having to give Joey my phone # and information again so he could enter it into his system (he must have lost it again - or he is stealing from the owner by not entering customers` information into the software system until he sees if the customer pays in cash) I paid $130 w/ CC for a worthless transmission flush. Here`s where it gets really good... When the mechanic drives my car around front, the first thing I see is greasy fingerprints all over my hood, my door handle, my tan center console, tan leather seats, tan carpet, tan door jam and a greasy tool that the mechanic left in my car in the cup holder! The mechanic who drove it had on rubber gloves that were COVERED in grease so I checked my tan leather steering wheel too...yep, grease on both sides. I asked to talk to Joey who hid in the shop for 5 minutes before coming out to talk to me - he`s such a coward. He says, ""Can I help you with something?"" - as if the person who I asked hadn`t briefed him on the situation. I pointed at all the grease on/in my car and his immediate response, ""Yeah, those tow truck drivers don`t use mats."" When I said, ""What about the steering wheel, the seat, the center console, the hood etc."" He says, ""My guys didn`t do that."" I said, ""So you`re going to pass the blame over to the tow truck driver??"" He says, ""How do you know my guys did that?"" I said, (with an increasingly frustrated tone) ""I just watched your guy covered in grease get out of my car, leave his tools in there etc. How can YOU be so sure it wasn`t them?"" He said, ""We use mats."" At this point I came to the conclusion that Joey is a Neanderthal who speaks his own language. If you go decide to take your car to Bucky`s for ANY service, especially after reading these reviews, I`m going to look forward to reading YOUR review. :)
bigroj / 10/27/2011

Good Honest Auto Repair
I love Bucky`s, they are a life saver. I have never had problems or been unhappy with the quality of the work they provide. This place reminds you that there really are honest mechanics left out there! Thanks!
dirksmith / 12/19/2010

Great Auto Repairs
very nice and always go above and beyond for my automobiles. Great auto repair, and I highly recommend them.
amyjarsey / 12/19/2010

Worth The Wait
I Love this place! Everyone is so nice and friendly. The Manager was so helpful! It was a bit of a wait, but its got to say something about the stores reputation if they are always that busy. To me its worth the wait. I will never go to another shop again. Thanks Buckys!!
topgregwilliams / 11/29/2010

All Around Great experience
All around a great experience. I appreciated that they did not try to sell repairs that may not have been necessary. Highly Recommend to anyone looking for same day service and decent prices.
KatSmith / 11/29/2010

Nothing but good service!
We have been taking are cars to Bucky`s in Lynnwood for a few years now. It is hard to find a place that will do an oil change for a low price and get it done the same day.
cyberlinker / 10/28/2010

Great Service!!
My car was over heating and I took it into Bucky`s in Lynnwood off of 99. However for all the cars I use to own I have always just taken my personal vehicle to the dealer for any repairs. I decided to give Bucky`s a try because where I work they take their fleet vehicles there.

What I liked is that they fixed my car the same day and when it was done I did not have to call them to find out the status of the re... view morepair they gave me plenty of notice when it was complete to pick up my vehicle. I also appreciated, since I am not much of a car guy, that they did not try to over complicate or over sell repairs that may not have been necessary.

Bottom line: I felt I was treated fair for a good price and got good service the same day my car broke down.
BruceJr / 10/8/2010

Theives!!!
Charged me for work that was NEVER done...Then, after over 3 months of investigations from my bank, the better business bureau and the WA State Attorney Generals Office, I was refunded my $ from my bank. Thank Goodness! However Buckys wasn`t happy with that. So what did they do? They reported me to a collection agency! Tried to tell them I owed the money PLUS INTEREST! These people are a real piece of work! Even when... view more proven wrong, they still try to cheat you! I had to contact the collection agency, send them ALL of my proof and documentation and it`s been cleared from my name. I highly suspect this will be an ongoing thing with them though, so I will keep my documentation in a safe spot and consider sueing Buckys for slander if they keep falsely reporting me! These people have an ""F"" rating for very good reason people! Check the BBB!
mommiecrow / 4/22/2010

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