Hansville, Washington

Rating: ★★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 17545 Aurora Ave N, Hansville

Postal code: 98133

Phone: (206) 542-3900

Ask about our lifetime warranty!

Blackstone`s Collision is located in Federal Way Washington. We repair all makes and models, and provide you with estimates. When you bring your car in we will schedule a rental car for you to alleviate any wait times, car sizes depend on your insurance and we can help provide you with that information.*All Makes and Models*Insurance Help*Rental Cars*EstimatesAsk about our lifetime warranty!

Reviews:

Great service

Sales:
Very friendly, gave me personal cell and email address, responded to every request.
Financing:
Found a way to not only get me into my new car, but to make the deal fit into my budget without burying myself.
Service:
Everything I needed done was ""No Problem"". Fit into my schedule and gave me a loaner while my car was out. Too bad not open on weekends though.

Zatu / 4/12/2010

Best Cadillac Dealer Anywhere

When you drive in something is missing. When you walk in something is missing. It is that uncomfortable feeling. Everyone is geared up to make you feel comfortable. It is sincerely a family atmosphere. From the owner to the car wash guy everyone is happy, pleasant & helpful. I purchased my Escalade from the former disappointing dealer but because of Doug`s superior service stepped up to a new CTS for my wife. S... view morehe is particularly happy that her sales lady, Torri, keeps tabs to make sure all is well & that she can trust her service consultant, Rich, to give good advice & guidance. Truly Doug`s IS our Cadillac dealer.

smknmrz / 4/9/2010

Very Helpful

I find that many places I go these days that the customer seems to be a "glitch" in their day. I do not find that true with Dougs. I LOVE their service. I felt that I was important to them. Even tho they could not answer my question at that moment they got right back to me to tell me they were working on it. THAT was FANTASTIC!! To just be kept in the loop about the process made my day easier. And turned t... view morehe hassel of a non-working car into a relief that SOMEONE was taking care of it for me. Thanks for taking the time to care

Nanahugs / 3/11/2010

We love Doug`s

I not only bought my first car over twenty years ago from Doug`s... but, my husband and I have purchased our last three cars there. Doug`s sales staff treats you like family. Their service department is always willing to go the extra mile. We keep returning to Doug`s because they get it right!

Cinster1 / 12/16/2009

Two Thumbs Up!

I had recently inherited the responsibility of taking care of a 1996 Cadillac ETC with less that 60K miles on it. I had not dealt with Doug`s Cadillac/Hummer in the past but have done business with Doug`s Mazda before. FYI-My experience at Mazda was great from the sales staff to dealing directly with the GM for a personalized send off. I brought the ETC in for a oil service and 60K checkup and was pleasantly supri... view moresed by the covered check in area. I was greeted by a service rep and welcomed into the dealership. I was checked in, given my loaner car, and sent on my way. Before days end I was given a follow up call with the details of my service and when to expect my car to be ready. Unfortunately, the ETC sits for long periods at time and we had a more work to do than expected. But, I`m very glad Doug`s did a throrough job and I even happier that I have not had any problems after my 60K service. I am glad to recommend anyone who needs service to go visit Doug`s. Pleasant, quick, affordable, convenient. What else could you ask for?

kchang2 / 6/11/2009