Epperson`s Used Auto Parts Inc / Spotsylvania, Virginia

Rating: ★

18 years in Business

New Car Dealers, Used Car Dealers, Automobile Parts & Supplies

Address: 6616 S Roxbury Mill Rd, Spotsylvania

Postal code: 22551

Phone: (540) 582-5113

Family Owned, Customer Driven!

Here at Lee Hill Auto Service, Our Mission is to repair or service every customer`s vehicle with top quality service and top quality parts at a fair price. To repair it right the first time and to make a friend out of every customer we come into contact with. Lee Hill Auto Service is Family owned but customer driven and we know we are our community`s auto repair shop. Our facility has 14 bays and is equipped with the latest high-end repair and analysis technology giving us the ability to detect, analyze and repair today`s sophisticated foreign and domestic vehicles. We constantly train our technicians to make sure we fix your vehicle right the first time and on time. We offer all types of expert auto repairs on both foreign and domestic vehicles. This includes; Computer Diagnostics, Check Engine Lights, Alignments, Brakes, Engine Repairs, Factory Maintenance and much more. We offer a warranty with all repairs, no questions asked. We have separate lanes for state inspections and quick services (oil change, tire rotations, etc.) for your convenience. Stop By Today For All Of Your Auto Needs!

Categories:

Automobile Parts & Supplies-Used & Rebuilt-Wholesale & Manufacturers, Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, Automobile Accessories, Used & Rebuilt Auto Parts

Payment:

discover, master card, visa

Services/Product offered:

Repairs

Open hours:

Mon - Fri 8:00 am - 5:00 pm

Reviews:

Terrible Customer Service

My husband and I recently had a latch break on our old truck. Naturally, we didn`t want to spend a ton of money on a brand new latch knowing how old the truck is. So we saw Epperson`s Used Auto Parts Inc in the phone book and called them up. They said they had the part to sell to us and we said we would be there before they closed. We drove quite a long way to get there, spending time and money to travel to the busin... view moreess. When we got there, an employee went to look for the part. He came back and told his boss they had one, but only one left (so the truck he would have taked it from only had one good door.) The man said that he would not sell it to us because he only had one left. He obviously wanted to be able to sell the entire door as a whole rather than just the latch. So he was worried more about the amount of money he was going to get rather than the safety of a potential customer. (It is a safety issue when the latch is broken on a driver-side door of your vehicle.) Not to mention that it was terrible customer service because he actually refused service after telling us he had the part for us to purchase! We will certainly never return to this business, it is up to you whether you patronize or not, but we suggest NOT.

CrazyMick / 1/26/2012