Southern Volkswagen Greenbrier / South Norfolk, Virginia

Rating: ★★

10 years in Business

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 1248 S Military Hwy, South-Norfolk

Postal code: 23320

Phone: (888) 659-3962

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Categories:

New Car Dealers, Automobile Parts & Supplies, Automobile Accessories, Used Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting, Loans

Payment:

discover, master card, visa

Neighborhoods:

Indian River

Open hours:

Mon - Fri 9:00 am - 9:00 pmSat 9:00 am - 7:00 pmSun 11:00 am - 6:00 pm

Brands:

Volkswagen

Extra phones:

(757) 424-4689

Reviews:

THE WORST!!!!

If I could I`d give O stars!! Horrible customer service. Rude and not focused on the satisfaction of customer. Once car sale is made don`t expect any after purchase help. They have given me the runaround for 3 months now. They owe me a refund and have yet to issue it. I call or even stop and by and the best response I`ve been given is "we will check on it". HORRIBLE!! I will never buy a VW again...and espe... view morecially not from this sorry excuse they call a dealership!!!

damusicgenius / 3/21/2013

SLOWWWWW & Costly Service

1. It took almost an hour just to buy something from the parts department 2. I recently bought a replacement key which needs programmed. They said it will cost $116 just to reprogram it and more than likely it won`t work because I didn`t buy it from the VW company directly. Oh and did I mention... in the event it does work, it will take about two hours. TWO HOURS to reprogram a key!!! 3. VW just recently reduced the... view more amount of their warranty FROM 50,000 miles DOWN TO 36,000 miles. Wow!!! Now that`s a way to entice new business!!

cjb3270 / 8/30/2012

Very nice and friendly staff. ...

Very nice and friendly staff. Got us a great deal on our car and was very willing to work with us. I would go back to them and that says alot!!!

scooch / 6/31/2011

WOW

Salesmen are rude, unprofessional atmosphere, there lucky they sell such a great product like VW`s or else they would be out of business.

square305 / 12/14/2008

I love VW cars, but I will never buy another thanks to this dealership.

Bought a Passat here five years ago. Love the car. Hate the service. Since purchasing this car, I have spent an average of $1000 per year in non-warranty maintenance. Much of this has been a result of a recurring problem with each of the car`s four ignition coils. One seems to fail every six to eight months, causing the engine to run rough and te "check wallet" light to come on. Each time this happens, say good... view morebye to another $500. They offer free oil changes (you have to make an appointment and then it takes nearly all day). When you make the appointment for the oil change, they offer the service for whatever mileage interval is coming up...so they can find something wrong with your car, and then charge you too much money to fix it. If you refuse to have the service check with the oil change, they suddenly become "booked-up for the next three days...but you can bring it in on Saturday." They tried to charge me $24.95 apiece for spark plugs at the last tune up and they offered to flush the brake fluid (for a charge, of course). Are you kidding me? When I refused the brake fluid service, they called my house and sent me a letter asking me why I was refusing recommended service. Seems like every time a regular service interval comes up, I lose another $600 to $1000 to the dealership. Never again.

Hobie16flier / 6/20/2008