Scott Automotive / Norfolk, Virginia

Rating: ★★★

Auto Repair & Service

Address: 362 N Witchduck Rd, Norfolk

Postal code: 23462

Phone: (757) 456-2722

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Categories:

Auto Repair & Service

Neighborhoods:

Northwest Virginia Beach

Open hours:

No info

Reviews:

scott not knowing what he is doing

I took my car in and they were trying to figure out what was wrong with my car. The techicians was trying to troubleshoot the problem but the owner Scott on the other hand all he wants to do is keep throwing parts at it. Instead of troubleshooting what was wrong he wants to make money by tell me this was wrong and that was wrong etc..... I think you got my point. Learn from my mistake, don`t take your car there for r... view moreepair. All you will get is a run around and paying for repairs that you don`t need. I was highly disapointed.

carguy99 / 7/17/2010

not trust worthty

Everytime you need something done they over charge you on new parts. I.E. A part can cost you 100 dollars but they would charge you 200 dollars. I think they will scam you out of your money.

ftn2010 / 7/17/2010

Good Service/Friendly Techs

Took my car there for the first time a few weeks ago and they did a great job and super affordable prices! The 2 techs that worked on it got it done very quickly. The manager/tech took the extra time to explain everything so I knew exactly what was being done and why. On the down side, the heavier set employee that is in the back office seemed to complain alot to his techs which made me decide to wait outside instead... view more of the customer lounge.

golf_fanatic / 7/5/2010

great work

I took my Toyota pick-up to the for an engine problem. they called me and said the engine was bad so i told them to replace it. they had the new motor in and ready to drive in 2 days, and it worked great. i still drive to this day with no problems. great service that`s fast and reasonable.

david6708 / 4/14/2010

VOLVO

Great service!Don`t know about previous review but these guys were done the same day with timing belt & water pump with very fair price!The crew & owner of Scott automotive deserve the best of respect!!!

dolphin10 / 4/14/2010

Avoid if possible.

Friendly, but do not know how to work on import engines. My car wasn`t running so I took it to them and they charged me 1400 dollars to repair the engine and the timing was still off after I told them 5 times it was off and nuts and bolts were missing from the engine bay...service was way off , valves were hitting against the pistons making a loud noise when starting...valves were probably bent and I had to fix the ... view moretiming and valves myself. Car works better and sounds better. Will not ever go there again. They know who I am because I was one pi$$ed off customer. They had my engine for one week to fix the engine and they were finished but when I looked at my engine valve cover, it was cutt off, timing belt and timing belt cover were exposed and took them a month to order a new valve cover which I have not still to this day received. Spark plug wire bracket was missing, strut bar bolt was missing, header bolts were not even torqued..alarm was cut off and not re-wired. Horrible place. I will take my car to the dealer ship next time...or do it myself. - one angry customer

tgaryx / 2/14/2007