National Auto Plaza / Snowbird, Utah

Rating: ★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 10790 S State St, Snowbird

Postal code: 84070

Phone: (801) 545-9292

I hate these guys! First they sold us the wrong car! There were two ford fiestas in the parking lot. Same color smae year only difference is one had forty thousand miles on it one had thirty. We bought the one for thirty. At first I just thought it was an honest mistake. My fiance and I didn`t even realize it until we started hooking up synch to the dash board and then pulled out the paper work and looked at t... view morehe vin number on file and then the one on the car! Second mistake is my car sales man called me and said they forgot to do the Emissions! This is violating state law! I told him I could come in two weeks because my weekends were full. He said ok and then called me back thirty minutes later begging me to come in asap because the plates would expire. I called the dmv and asked what would happen to the dealership if I didn`t go and they said they would get a thousand dollar fine or more. So me being nice decided to call my car salesman back. At first I tried to make the appointment for about 7 pm. They would make a mechanic stay late. It wasn`t his fault so I came in early. Turns out my car salesman didn`t even have the descensy to meet me and apologize for the mistake in person. The secretary paged him three times and fifteen minutes later after arriving on time they said he was conviently out on a test drive with a customer. I was livid! The secretary then told me go find the parts and services department on my own with no escort and said help your self. I couldn`t believe there customer service. I am switching my loan over to mountain america so that I don`t have to deal with these jerks any more. This place will act like your best friend until the papers are signed and then treat you like dirt! NEVER GO HERE unless you like being condenscended.

danielle.fuller.988 / 2/12/2013

Bought a car there and very happy with the deal and the car eventhough had some problem with the car. For those people who arent happy because they have problem with the car after they bought it and signed paper saying they bought it AS IS, I wonder what part of the AS IS don`t they understand. Is it the A or S or I or S??????Should have done your due deligence before signing or buying the car instead of blaming othe... view morer people for your own decision. After you bought it AS IS, the car is yours. AS IS means AS IS.Take responsibility people. National didnt built the car. They sold it to you if you want to buy it. If you dont, then go somewhere else. It is a free country. I recommend this dealership to anybody. Good people. Thanks Eric with a K

shakemeup11 / 2/4/2013

Will NEVER go here again!!! Went in 3 months ago looking to trade in my car. Wasn`t happy with the trade they offered so I left. Then a couple of weeks ago they called wanting to work on a deal and promised they would save us money so we went back. They now offered us 5,000 dollars less trade then when we went in 3 months ago. To say I was mad was an understatement!!!!!! They were looking to screw us hard and m... view moreanipulated the numbers to make it not look so bad! They would not listen to any thing I would say. Every car they would show us was way over the price I told them I wanted to spend. And it was hard to get the price of the car out of them in the first place!!!! It was very irritating to have my time and gas wasted!!! Would not recommend to anyone!!! Take your business other places you`ll be better off!!! I will never ever go back that`s for sure!!!!!

cole4366 / 11/25/2012

When I went there I thought I was getting a great deal but on my way home I noticed there was problems with the car. I tried repeatedly to talk to somebody at the dealership to see if there was anything they were willing to do since they didn`t bother telling me there was problems with the vehicle but they kept blowing me off. Now I`ve got to spend at minimum 1,000 dollars to fix my car and I`ve only had it for 9 day... view mores! I wouldn`t suggest buying cars from this dealership.

TipsyLikeJenga / 10/16/2012

I wish I had stopped here first-before going to other car dealer`s- here I`ve been treated very well- great customer service-

EazyEyes / 6/25/2012

They worked hard to get our payments as low as possible to help us no other dealership we had gone to before now did that for us.

LilS / 6/18/2012

This wasnt my first stop, but that is why I`m giving them a 5!!! They were nice & more than willing to help me start building my car credit. Thanks so much!!

stagecoach1 / 6/11/2012

For the most part everyone was a pleasure to work with. Really friendly. Everyone seemed to be ready to help me out.

herewego414 / 6/8/2012

This is my second experience with the NAP team. I appreciate their honestly & straight forward attitude. They make me feel like they WONT sell me a car thats not for me. Zed. Mike, Jeremy & all the NAP team have a customer FOR LIFE!!! THANK YOU

MarylouMack / 5/8/2012

Wonderful sales person. Really listened to what I wanted (1st car suggestion we took :) )Nice manager easy to work with. Nice exsperience.

Reinaglex303 / 4/25/2012

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