Louetta Automotive / Tomball, Texas

Rating: ★★

Auto Repair & Service, Automobile Inspection Stations & Services, Automobile Diagnostic Service

Address: 11916 Barker Cypress Rd, Tomball

Postal code: 77433

Phone: (281) 256-0000

Louetta Automotive First Class Service

TO USE OUR BELIEFS AND VALUES TO BECOME THE FIRST CHOICE FOR AUTOMOTIVE SERVICE -Provide unsurpassed personalized service -Without loyal, repeat customers nothing else matters -Provide quality auto service -Never compromise honesty and personal integrity -Continuously improve -Our most valuable asset is our employees -Help each other grow, personally and professionally -Ensure the growth and profitability of our business through customer follow up and retention

Reviews:

Beware - Stay Away

We took our 07 Dodge there because it was making a loud noise. We were told it was the Alternator and was given an estimate of $700.00 to fix it. They told us the Alternator was $395.00 because it was a `special` Alternator. After picking our bottom jaw up off the floor, we called Autozone and found out that there was nothing `special` about the Alternator for our car and Autozone`s price was $170.00. What kind o... view moref rip off place marks up their parts costs over 100%? You know Louetta Automotive doesn`t pay retail for their parts so they were going to charge us more than double their cost for the part. We told them that we were going to p/u our car and have it fixed by another repair shop. They charged us $110.00 just to diagnose the problem! We paid $375.00 to have the Alternator replaced elsewhere. Unfortunately it ended up costing us $485.00 when you add the $110 diagnostic cost. Save yourself grief and money - STAY AWAY FROM LOUETA AUTOMOTIVE! There are way too many other car repair shops in Cypress.

holtwick / 2/16/2011

Customer Service Representative

Louetta Automotive has a Customer Service Representative on staff. She aan be reached at 832-220-6526 or at loucsr@yahoo
We welcome the opportunity to speak with our customers regarding their service. Please call us today and let us know about your recent experience.

LouettaManagement / 10/22/2010

Rip-Off Artists

[I wish I could have given them ZERO stars but I`m forced to give one] I recently went to Louetta Automotive on Barker Cypress to get a safety/emissions inspection on my car. I should have known something was weird when not 1 guy, not 2 guys, but 3 guys climbed under my hood during the safety portion of the inspection. I asked the ""manager"" what was wrong since 3 people climbed under the hood of my car during in... view morespection & I was told nothing. Then 3 minutes later after the ""manager"" and the inspector had a pretty heated exchange of words, I was told my car failed inspection because of the main belt on my car. I was pretty sick at the time (I had been visibly coughing badly in the office) so I just said okay show me what you`re talking about and I`ll come back. After I got home and took some medicine, I later decided to check the Texas DPS website to see if I can really be failed due to the main belt on my engine (has nothing to do with emissions, which I passed). Much to my surprise, that item that I was failed on WAS NOWHERE ON THE WEBSITE- this came straight from the source that created the guidelines for the safety and emissions inspection. Now I have to go back to the place and force them to pass my inspection that should have been passed in the first place. I hate to have to raise my voice but I think it will be quite necessary when I go back to the office bright and early. I hope the same inspector is there in the morning when I go back because Pedro and I will have it out.

Riley Nak / 4/19/2010