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Hall Buick GMC / Chandler, Texas

Rating: ★★
Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting
Address: 3010 S Southwest Loop 323, Chandler
Postal code: 75701
Phone: (903) 266-7800

Pep Boys Does Everything For Less

Pep Boys retail and service location offering a wide range of car parts and accessories, as well as auto repair services, oil changes, brakes, batteries, tires and state-required inspections.

Reviews:

Deserves NO stars!
The statement poor service just does not describe what happens at HALL!!!! The only way you will get good service is to complain or go straight to the service manager, Chris. Treating CUSTOMERS well should happen on the sales floor AND in the service department!!!! I will NEVER buy from Hall again and will tell everyone considering buying there about the TERRIBLE service....but on a positive note...thank you HALL Bu... view moreick Gmc of Tyler for teaching me a valuable car buying lesson...ask to tour the service department BEFORE you buy a vehicle!!!!!
eimmacb / 8/22/2013

Completely Satisfied Customer
I have purchased several new and even a used car or two from this dealership. They take the time to make sure the car looking at fits your needs, and the used cars were exceptional, plus they posted prices on all of the used cars. That`s something that I have found most dealers around here tend to avoid. Plus, when I have brought cars back for service, they have always done exactly what they said they would do, in... view morecluding making sure that I either got shuttled around, or if I needed they let me use a loaner car. As long as they are around, I`ll make them my dealer of choice.
TylerTexas1 / 7/12/2009

No service after the sale
When I buy a new car, I expect to be starting many years of transactions with the dealership. I expected the same when I bought my new car at Hall this summer. This dealership strives to present itself as first class, but the service department brings it down. After buying my new car there, I drove 40 miles out of my way because the salesman promised that the service I would receive would be worth it. Instead it ... view moreproved to be an enormous hassle and waste of my time. Their service department lacks good communication skills and is unhelpful. I will not return.
longview2007 / 9/12/2008

Service after the sale is poor
Buying the car was easy. Listening to the salespeople make promises about great service after the sale was easy. However, getting the dealership to live up to those promises was impossible. The service department is the worst I have ever encountered.
longview2007 / 9/12/2008

Not big on service after the sale
I recently bought a new car from Hall. I was pleased with the transaction and the salesman made lots of promises about the dealership offering a high level of service after the sale. When I returned a few months later, I found the complete opposite. The service was completely lacking on all points. I will NOT return to this dealership for service. I will not return for future car purchases either.
longview2007 / 9/12/2008

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