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West End Tire Sales Inc / Louisville, Tennessee

Rating: ★★★★★
Auto Repair & Service, Tire Dealers
Address: 501 W Lamar Alexander Pkwy, Louisville
Postal code: 37801
Phone: (865) 982-7836

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

great place to do bussiness
To start with,ive never done this but i felt compelled to share just a little bit of my experiences with these fine folks.i was attending maryville college about 12 yrs.ago and was an ``out of towner`` and i had been out on a friday night with the guys.we were too busy chasing girls to watch the road and hit a curb on campus.Not knowing any better we proceeded to sears and spent my whole saturday morning waiting for... view more them to install a tire that i had to have my father pay for over the phone.(he was slightly upset at me)to say the least, when the same salesman comes out and says that the wheel is damaged beyond any use,even said it would never hold air and that he wasnt ``allowed`` to install the tire on the wheel and i would have to buy another wheel,not knowing what to do and scared to tell my father because i was also told that my wheel no longer existed,my roomate called as soon as she heard i was lost at sears and said that she knew a place i could carry my wheel and if it was really beyond repair these guys would tell the truth,good or bad,so i went running up there and they were closing as we pulled into the lot,the owners youngest son stopped and asked if he could help me.Iasked if he would please look at my wheel and see if it was useable,he did and said that he thought with a little persuassion with a large hammer,he could possibly make it work as long as i agreed to not hold him responsible for any damage to the wheel.i agreed and to make a longer story shorter he asked if it was something that could wait til mon.and i said yes but i wouldn`t have a car to get around in but was more than willing to wait when he said``your really worried about this wheel not working are`nt you?``and i explaned that i had not told my father the whole story he laughed and took the wheel inside and took two good slaps with his hammer and took yhe tire that i had bought from sears and installed it for me saying he normally wouldnt install a new tire not bought atw.e.t.,i was floored when he was able to keep it from leaking and to this day its in my garage with a new cooper tire on it still holding air.i moved to eastern nc after college and my wife just couldnt understand why i had become so loyal to these people until the dealer in nc tried to put a whole new steering column in her suv for the low price of about twelve hundred dollars.we took it to George and asked if he would give us a second opinion,he laughed and said best advice was never take it anywhere else unless there was no choice.they fixed the switch inside the column that caused the problem in the first place for 230.00,needless to say we make the drive over to w.e.t.now knowing we can trust and depend on these folks. I have dealt with the public before i was blessed with the oppurtunity to work in the private sector,you sure cant please them all but lord knows these folks really try.knowing what i know about the whole crew,i can assure you that they will only tell you the truth and some things haven`t changed. god bless you and yours JON K.
fourspeed / 6/30/2009

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