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Dent Station Plus / Concord Farragut, Tennessee

Rating: ★★★★
8 years in Business
Auto Repair & Service, Automobile Body Repairing & Painting
Address: 160 Mabry Hood Rd, Concord-Farragut
Postal code: 37922
Phone: (865) 539-1211

Great people, great products, great prices!

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Categories:
Automobile Body Repairing & Painting, Auto Repair & Service
Services/Product offered:
Hail Damage
Paintless Dent Removal
Open hours:
No info

Reviews:

Great service and repair
They did a great job on repairing the dent in my car. The staff was very knowledgeable and friendly. Will definitely use again!
ericahauge / 11/18/2011

AWESOME!!!!!
MY HIGHEST MARKS GO TO DENT STATION PLUS. MARK (THE SUPER NICE GUY WE DEALT WITH THERE) MAKES YOU FEEL LIKE FAMILY. HE TRULY MADE US FEEL WELCOME AND THAT WE WERE VALUED CUSTOMERS. WE TOOK MY LAND ROVER IN FOR HAIL DAMAGE REPAIR LATE ON FRIDAY, NOV. 11th. WE GOT IT BACK BY 1:30 P.M. ON SATURDAY, NOV. 12th! THEY DID AN AMAZING JOB! MY CAR LOOKS FANTASTIC! I AM VERY, VERY PLEASED WITH THEIR WORK. THESE GUYS KNOW WHAT T... view moreHEY ARE DOING. THEIR PRICES WERE VERY REASONABLE. THIS IS A GREAT PLACE TO GO FOR HAIL DAMAGE REPAIR. I AM GOING TO TELL EVERYONE ABOUT DENT STATION PLUS. I CAN`T WAIT FOR EVERYONE WHO HAD SEEN THE HAIL DAMAGE ON MY CAR BEFORE, TO SEE IT NOW!!! THEY ARE GOING TO BE AMAZED! :) DO NOT HESITATE TO USE THESE GUYS. YOU`LL BE GLAD YOU DID!!! I KNOW THAT I AM! :) TO MARK AND EVERYONE THERE WHO MAY READ THIS: THANK YOU FOR A JOB VERY WELL DONE!!
CarolSub / 11/13/2011

Great Service!
My truck looked like a golf ball when I dropped it off on Monday thanks to the hail storm in April. I had to double check to make sure it was the same truck when I picked it up on Friday! The work on my truck was OUTSTANDING and the customer service was a breath of fresh air. I am almost looking forward to the next dent so I can see them work their magic again. They delivered on time for the agreed price and my truck... view more looked new. Thank you Dent Station Plus for a job well done!
Smokediver / 10/32/2011

One of the family!
You have now worked on all three of our cars. Everything from extensive hail damage to a ""skinned"" bumper was handled with friendly, professional service and completed when promised. Highly recommend. thanks, Dent Station!!!
knoxfemme / 10/31/2011

A couple of weeks ago, I took ...
A couple of weeks ago, I took my wife`s brand new Volvo XC90 in with a couple of good sized dents in the drivers side door at 5:30 PM (They close at 6). The manager assessed the damage, wrote up an estimate for $60 and asked if I would like to wait. My head was spinning because not only was the manager professional and nice, but I was expecting to make an appointment, bring in the car, and wait a couple of days. NO... view moreT SO! The manager had the technicians pull my car into the garage and work it right then. I was out by 6 PM with a new vehicle once again. I will definitely recommend this shop! A+++++++
TNHunter1961 / 10/26/2011

Perfect!
I took my 2010 Honda Civic in for an estimate on some dents caused by the hail storm we had in June. The station was clean and inviting as was the extremely nice and professional staff. They were very busy when I just popped in for an estimate, but the manager assured me he wouldn`t take long. He reviewed the car for damage, promptly printed up an estimate and gave me information about the repair proceedure that I... view more did not know. I had actually taken my car to other repair shops to have it estimated, but I never felt comfortable. I called back the next day, spoke to the manager (who remembered me!) and made the appointment to bring in my car. He reminded me that he could get the damage repaired to 90% as there were some deep crevices caused by the hail. I was prepared to see a few dents remaining, but that was not the case at all... The car was perfect and looked new again! I just have to say that I was MORE than impressed by their attention to customer service as well as the entire garage crew -- everyone from the manager who set the tone on the first day -- was very professional and went above and beyond. Thank you to the Dent Station! I will recommend to everyone!
1SweetPea1977 / 10/24/2011

BURNED!!!!! I had ...
BURNED!!!!! I had multiple dents in my suv,it estimated at 1350.00 and said they could only get it to 85%.What does 85% look like?They also said they would need it a day and a half to do it.I also inquired about the windshield chip repair and was quoted 40.00 and they would come to my work and do it.I scheduled the job with them for Monday 10/3/11.Needless to say they did not show up or even give me a cou... view morertesy call to let me know they would not make it.They may do excellent work from what I can tell,but their management is lacking horribly.I then to 2 local body shops and had them estimate it the repairs.I was qouted 1100.00 and 1500.00.They both said it was best to replace the fenders and bumper and then blend the paint as far back as need be and it would look as though nothing was ever wrong.Granted that this is a high end SUV and in excellent shape besides some bumps and bruises on the front due to a previous careless onwer.So I will be going the body shop route,forget their 85% for 1350.
denthater / 10/6/2011

Horrible
BURNED!!!!! I had multiple dents in my suv,it estimated at 1350.00 and said they could only get it to 85%.What does 85% look like?They also said they would need it a day and a half to do it.I also inquired about the windshield chip repair and was quoted 40.00 and they would come to my work and do it.I scheduled the job with them for Monday 10/3/11.Needless to say they did not show up or even give me a courtesy ca... view morell to let me know they would not make it.They may do excellent work from what I can tell,but their management is lacking horribly.I then went to 2 local body shops and had them estimate it the repairs.I was quoted 1100.00 and 1500.00.They both said it was best to replace the fenders and bumper and then blend the paint as far back as need be and it would look as though nothing was ever wrong.Granted that this is a high end SUV and in excellent shape besides some bumps and bruises on the front due to a previous careless onwer.So I will be going the body shop route,forget their 85% for 1350 when I can get 100% for less money.Also the estimator fires up a cigarette right in my face as we were walking the vehicle,who does that?I wish I had not even wasted the gas ot time going there.I am not saying dont use them,but explore all options before going with them.The main reasons not to use them is the overpricing,poor management,and their lack of sticking to an appointment I made that was not kept.I cant think of any positive reason to use them.
phil423 / 10/5/2011

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