Pro Tune Center / Seneca, South Carolina
Auto Repair & Service, Brake Repair, Automobile Diagnostic Service
Address: 514 W North 1st St, Seneca
Postal code: 29678
Phone: (864) 882-6699
Car broke down on the side of ...
Car broke down on the side of the Highway on a Wednesday during a trip from Alabama to NC. Car was towed to a place that could not guarantee to have it fixed and back on the road til after the weekend which posed a serious problem. Found ProTune thru a web search, called and spoke to Glenn (owner) who made it a priority to get the car back on the road. Took care of picking up the vehicle and having it brought to his ... view moreshop so he could get started .. 12 hours later .. problem solved!! Glenn made sure that the cost was affordable and the vacation fund wasn`t wiped out! Southern Hospitality, Friendly Customer Service, and EXTREMELY FAST results!!! Rare to find that anywhere now a days .. especially when you are from out of town in a very stressful situation. Thanks Glenn for all your help to make sure things were taken care of!!
DMBAlabama / 7/16/2011
"Imagine driving from New York to Tallahassee Florida and looking in your rear view mirror and seeing black smoke billowing out the back; pulling to the side of the road and more black smoke rising from the engine. Not to mention that you have to be to work the next day. This is what happened to us in Seneca South Carolina. We stopped at Auto Zone to ask for a recommendation and they said Pro Tune without bl... view moreinking an eye. We managed to get the vehicle to Pro Tune and talked to the man in charge behind the desk. He said it would be a few minutes and he would get someone to look at it. Of course fearing the worst we patiently waited. In less than ten minutes the truck was on its way up on the lift and the mechanic had it diagnosed before it even got to the top. Wow!! Then we really were impressed when Glenn started to make some phone calls to his customers that had cars in the shop for repair. After a few phone calls he had his schedule rearranged.Wow!! We were back on the road in 5 hours after replacing the rear main oil seal. Come to find out they had one mechanic on vacation; another was on weekend duty for the national guard. Glenn and his team were the utmost of courteous and professional. Although I hope that no ones car breaks down. If it does I hope you are somewhere near Pro Tune. Thanks again for making a stressful situation turn out so well." - Glenn Grossenbacher
grohap / 10/12/2010
They really try to help you and tell you what your car needs. They saved me $300 and fixed my car right. They could have oversold me, but they didn`t. You just don`t see that much. They really seemed to try to build a relationship with their customers.
ajohnson1234 / 6/3/2008