Jack Hockenberger Motors / Marwood, Pennsylvania

Rating: ★

15 years in Business

Auto Repair & Service, Automobile Inspection Stations & Services, Towing

Address: Marwood

Phone: (724) 452-8100

Automobile Inspection Stations & Services, Towing, Auto Repair & Service

amex, discover, master card, visa

Cars
Money Orders
Notary
Tilt Bed
Towing
Trailers
Trucks
Vehicle Rentals

24 Hours Service

I went through my insurance who contacted this business to send someone out to replace a tire. The repairman requested my wheel lock/key and when he left he took it with him. When the manager/owner was contacted, he stated that he did have a record of the service, but that he had no way of knowing that his repairman had taken it and he did not intend to replace it or reimburse me for this item. This item is specif... view moreic to my car and must be replaced. When I told him that was very poor customer service, he simply stated, "That`s fine. We have plenty of customers."

ammalisa / 2/18/2010

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