Woodburn Automotive Repair Center / Mount Angel, Oregon
16 years in Business
Auto Repair & Service
Address: 555 N Pacific Hwy, Mount-Angel
Postal code: 97071
Phone: (503) 981-8247
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Auto Repair & Service
service above and beyond!
In June of this year I was moving to Northern California from the Seattle area, driving my 92 Dodge van and pulling a U-Haul trailer and my van was overheating the whole way. I ended up stopping in Woodburn and was lucky enough to find Woodburn Automotive. From the first moment I was dealt with honestly and fairly, explaining my situation and the trouble I was having. To make a very long story short, I ended up leavi... view moreng my van and proceeding to my new job in a U-Haul truck. After almost 4 months I finally made arrangements to have the van delivered to me in Folsom, east of Sacramento, and the good folks at Woodburn Auto motive kept my van safe and secure and never charged me a dime for storage. Traveling 800 miles to start a new job with limited resources, I could have been totally taken advantage of by a dishonest repair shop but instead I received the tops in customer service. I highly recommend Woodburn Automotive to anyone in that area or to any travellers up or down I-5 who run into trouble.
artworx1 / 10/22/2013
Thank You! Thank You! After ge...
Thank You! Thank You! After getting stranded on I-5 on Friday, October 31, it was comforting to have our car in your knowledgeable hands the following morning. We want to thank you for the excellent service you provided, both to us and our vehicle. It is amazing that one broken alternator belt can cause such chaos, but you and your staff gave peace back to our drive. Thank you for getting us back on our way home so q... view moreuickly! Emily & Paul (Green Mazda)
mking12612 / 12/7/2012
To all at Woodburn Automotive Repair Center, I would like to send you my very best to you all and your families and loved-ones! Also, thank you for always being there for me; that`s a very safe feeling. Thank you, be well and healthy!
All the luck for the little lady we`ve come to love for who she was and is; she went through an adult life at her very young age. Let`s hope the remission is forever -- God Bless!!
josephine4good / 2/3/2011
To all the really great people at Woodburn Auto
Thank you so much for all the help you provided to us! It was rough finding out that our van/home wsn`t going to make it but everyone did everything they could to make it easier for us to move forward. We really appreciate the kindness. Maybe we can return the favor someday :). Meredith
WOODBURN2AUTO / 11/27/2010
WHAT MAKES US DIFFERENT. . .
By: Richard, Mary & Family:Thank you for choosing Woodburn Automotive Repair Center, I`d like to give you a little history of our operations & our philosophy.My wife & I have been in business since 1980; we grew up & went to school here in Woodburn, OR. We have 3 acres on Hwy 99 w/3 businesses, Woodburn Automotive Repair Center w/34 bays; Mufflers, Hitches & More w/4 bays & U-Haul dealership. ... view moreOur Woodburn Automotive Repair Center business is rated in top 10 biggest automotive repair shops in Oregon including dealerships by DexWest as of 2002. We service Woodburn area & all surrounding towns from Portland to Salem & Stayton to McMinnville. Our shops are the busiest shops in this town & surrounding towns, why, because of service; we have built our business where we are today one customer at a time.When we finish your repair we want you back, your family & your friends & that only happens with service and satisfaction. Our auto techs` are all certified.We are your authorized Tech-Net professional Auto Service, member Better Business Bureau, NFIB, sponsor of Woodburn Relay for Life, awarded Top 1% of 200 shops nationwide in Management Success & Goals & Planning.Certified Repair Facility for Dept of Environ Quality & chosen as CarQuest Excellence Award National Nominee for northwest. You will not find any signs in our shop saying ?ˆ?employees only?ˆ?; you are welcome & encouraged to walk around & watch the techs work, check out our operation & ask questions. We work on all makes & models, foreign & domestic, big trucks, motorhomes/RVs, trailers, boats, farm equipment & lawnmowers. We do all phases of automotive repair including drivability & diagnostic repair. We offer free pick up & delivery, some free towing, free loaner cars & free reading/clearing of check engine lights. We are your dealership alternative. Our Mufflers, Hitches & More shop handles all phases of exhaust systems; mufflers, tailpipes, dual exhaust & single exhaust, custom & standard, catalytic converters, headers & all the latest in chrome pipes.We are also your Banks certified installer for all Banks systems. On the hitch side we install trailer hitches, class I to class V; tow bars; 5th wheels; complete wiring including brake controllers & tow braking systems. On the U-Haul side we have been Woodburn`s only U-Haul dealer since 1993 & in 2010 we received a Plaque & Award of Achievement for being one of the National Top 100 Class AAA Dealers in the Nation. We are truly a family owned & operated business with our son manages Mufflers, Hitches & More; our daughter manages the office at Woodburn Automotive Repair Center; I am the Service Manager at Woodburn Automotive Repair Center & my wife is the bookkeeper for both shops & we have 3 grandchildren that help out when they are not in school. Our philosophy that we live & swear by is simple, there`s no such thing as a perfect mechanic, all you can ask for is an honest mechanic. We`re all human, we can & will make mistakes, I tell all of my employees if there`s ever a problem or mistake, be it little or big, step up admit it; we`ll fix it & turn the page of life. If you`re innocent I expect you to defend yourself 100%, but don`t ever lie to me.The automotive industry is a very hard & complicated industry especially with today`s vehicles; the techs today are not your backyard mechanics, they are trained & schooled constantly. I set high goals & standards on our shops; I long to be 100% on every repair we do; that may not always happen but we will always strive. Thank you once again for choosing Woodburn Automotive Repair Center & Mufflers, Hitches & More, I hope & pray we can shine a little positive light on your automotive repair experience.
woodburnauto1 / 9/9/2010
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