Big Red Sports & Imports / Dibble, Oklahoma

Rating: ★★★

New Car Dealers, Automobile & Truck Brokers

Address: 418 N Interstate Dr, Dibble

Postal code: 73072

Phone: (405) 364-4400

Crooked management. Unhappy customer. Don`t buy here!!!

kelli.eschman / 9/7/2013

Lie after lie can`t trust them at all go anywhere elce

shreck.oneal / 8/20/2013

After a long day of shopping and getting the runaround from other dealerships we went to Big Red looking for a SUV. We told the salesman what we were looking for he showed us 4 vehicles that fit our budget and needs. We decided we wanted the Tahoe. Everyone was so friendly. It was really the easiest and most pleasant vehicle purchase we have ever made. Next time we will start by going to Big Red. I would recom... view moremend this dealership to anyone!

abbymo / 7/7/2013

Our van we bought 2 years ago went out so we went shopping. After many friends said to go to big red we decided too. We spent 1 hour walking around with no one even trying to help us. Finally a man named John came and helped us. We spent 6 hours searching. We found nothing in our price range or what my family needed. Mainly because the may tornadoes destroyed everyone`s cars and everyone is out looking at the same ti... view moreme as us. We tell them we need our van to be paid off and they said yes no problem. We said we do NOT have any money for a down payment and that guy was like that`s fine. He calls us 2 days later because they got a car in he thought we`d like and in our price range. Well when we go to file the paper work they say they`ll only give me $500 for our van. My husband was upset because they already said they`d give us more. Finally after lots of debating and talking he agrees to pay it off. Well come to find out he didn`t pay it off he added it on to my finacing making my monthly payment jump higher. Take the car home and the next day the fininace guy calls and says hey you never gave me your down payment. The manger wrote we put a down payment when him and John very well knew we didn`t have one. So he tells us we can either bring him the down payment or add it to his finacing. No thanks you can have your car back.

mamalions / 6/14/2013

On April 4th, 2013, I was sold a 2000 Land Rover Discovery by Big Red Sports and Imports in Norman, Oklahoma after my 2001 Chevy Cavalier blew a rod after 8 years of ownership. I was saving for college and couldn`t afford a vehicle so when I found the Land Rover for $5000 I thought it would be an incredible deal. The worth of the vehicle on NADA was less than $2500 but unfortunately I did not know this till after pur... view morechase. I paid $4000 cash plus my Cavalier. During the transaction I was told it was looked over by the dealership and it was in great shape and it ran fantastic. During the test drive I noticed no problems. But the next day after I bought the vehicle on my way home the transmission exploded during 5 o`clock traffic. The cabin filled with smoke, and I dangerously pulled over crossing an entire lane. The transmission had imploded, I took photos and video and had the vehicle towed back to the dealership and demanded a refund. They informed me that I bought it as in so they couldn`t refund me. I told them they lied to me about the vehicle to which the sales manager told me that it was a whole-sale vehicle, it hadn`t been inspected, and my salesman shouldn`t have told me that it was in good shape. After 4 days of them telling me they would take care of it, they informed me it was my fault because I hit an object while driving so hard that it punctured the transmission pan causing the implosion and it was entirely my fault and they wouldn`t help whatsoever. Video and photo proof proves this is a lie, the outside of the pan is completely clean, not even a scratch. They refused to speak to me and kicked me out of their dealership when I arrived to confront them about their lies. I am no out of a vehicle, out $4000 of my college savings, and need at least another $5000 to take them to court. I have sufficient evidence, witnesses, and advice to safely win the case but unfortunately can`t afford it. I`m really trying to expose what a horrendous ordeal this is to the public about the dangers of buying a used car and expose Big Red for what a terrible dealership they are.

RexStone / 4/9/2013

RexStone / 4/9/2013

As a previous customer and loan officer at a local bank I would personally NEVER recommend this dealership to anyone and steer my clients clear of purchasing from here. I bought my first car on my own through Big Red, huge mistake. The person I worked with (Cody) was extremely pushy and rude. However, I liked the car so I purchased it. The car had a recall that Big Red did not disclose to me and my car stalled out on... view more a busy street and I was nearly hit. I later found out this was a common problem with the car I purchased and I feel Big Red was not looking out for my safety or best interest when letting me buy this car. I traded it in due to all the problems I was having only to discover the car had HAIL DAMAGE, also not disclosed, which I believe is ILLEGAL in the stat of Oklahoma, and was on the roof of the car where I could not see(I`m short). The people at Bob Moore were nice enough to pull it up to the curb so I could stand on it and see for myself. I work with these people at Big Red on a regular basis and can`t stand any of them. They`re a horrible, shady dealership, even according to someone I know that used to work there! Caveat Emptor!!

jordan.chadwick / 3/28/2013

We got into a wreck ON THE WAY to Big Red to get a 2nd car. We pulled in smoking and leaking fluid! They accepted our trade in with promp greetings and lots of laughs. I felt like they took us under their wing and REALLY helped us out. Three hours after our accident, we were driving home in a new 2011 Versa happier and more relieved than ever imagined. They gave us a great deal and really helped the process of gettin... view moreg approved go VERY smoothly! They did all of the work for us! Everybody was hilarious and very nice! It was amazing, they are amazing, and I would highly recommend them for your next car purchase! I also feel like I should add that they have an amazing lush seating area, a flat screen, and a live in GIANT dog that kept us entertained! We were able to cuddle up and watch the opening of the Olympics. They made a potentially devastating situation turn out for the better. Granted, we only have one car instead of two, but that`s my HUSBAND`s fault!!

Ehousel / 7/31/2012

Nice when you buying a car, but HORRIBLE to deal with once car needs service. I have never had such a horrible experience as I have with this place. Bought a new Grand Vitara, air conditioner went out, brought it in, they `fixed` it and a few hours later, it wasn`t working again. Called and expressed my dissatisfaction, they then made another appt. to come back out and get it fixed again. Drive over an hour to go ... view moreback and they `needed to order the part` and would not have it until next week! We are leaving for vacation and still have no A/C, and they knew I was coming, so why set an appt. and not have the parts?! So they again, wanted me to come back out again next week.. I spoke with not only the service manager but the general manager and they offered NOTHING to help compensate my time and gas. This place may be nice when your there buying but what a run-around you get when there is a problem.

susieo825 / 5/27/2012

WHATEVER YOU DO, DO NOT BUY FROM BIG RED KIA! THEY WILL NOT TAKE CARE OF YOUR VEHICLE WHEN THERE IS A PROBLEM. The "general manager" denied any responsibility for needing to fix my mother-in-law`s car even though she drove it off the lot as a DEFECTIVE vehicle! My mother-in-law has 20,000 miles on her car and her front tires were worn down to the cord on the inside, they acknowledged her car was way out of ... view morealignment but denied responsibility and stated that it was all her fault and that THEY weren`t going to do ANYTHING, they didn`t even want to LOOK at her car to service it! From the moment we drove up to the service department, we were not greeted at the front as promised- "Honk for Service." We finally walked into the service department where we were treated as though we were a problem. Their customer service is non-existent! We told them about the problems we were having and were told that the tires being in such condition was due to "driving habits". My husband asked if it was a regular occurrence for a car with 20,000 miles to have two front tires that were worn so badly on one side she only stated that it must be my mother-in-law?ˆ™s fault. We left the car so that it could be checked out by a technician, approximately 15 minutes later we received a phone call saying that the alignment was out and that we needed to purchase 4 new tires and that nothing would be covered under her original warranty OR her EXTENDED warranty. We were told that none of the warranties mattered because ?ˆ?driving down the road and hitting a pot hole could put it out of alignment.?ˆ? We proceeded to take the car to another auto service company where they informed us that we only needed to replace the two damaged tires (The other two being ?ˆ?like new?ˆ?) and the alignment had been dangerously out of whack (which we had repaired) and that there was nothing that they could do to fix the ?ˆ?un-adjustable?ˆ? parts of the car that are out of specs due to the fact that the car was made like this! They are selling unsafe vehicles. Please share this with any friends or family who may be thinking of buying a new car or have purchased a KIA from Big Red, they NEED to have their cars checked out immediately!!!

AlwaysBetterThanYou / 4/17/2012

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