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Automax Hyundai-Broken Arrow / Broken Arrow, Oklahoma

Rating: ★★★★
New Car Dealers, Used Car Dealers
Address: 2380 W Kenosha St, Broken-Arrow
Postal code: 74012

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Reviews:

My husband went to get a tire repaired and saw a pickup he liked. Harold Story and Lee Goad have been very helpful with our Vera Cruz so he considered buying from Regional Hyundai again.
Mildred A. / 11/29/2013

Excellent leadership. Regional Hyundai worked tirelessly to provide me with the best solution, value and buying experience possible. Continued customer care like this will definitely keep me coming back.
L. merrill M. / 11/16/2013

Absolutely wonderfull! It was great having a salesman that actually listened to what i wanted and found it instead of pushing me into something i wasn`t interested in. Thanks Ron T!
Bethany S. / 11/13/2013

DON"T DO IT! The finance manager did not verbally disclose key elements of the lease contract (disposition fee and type of contract). He did confirm (verbally) there is no disposition fee and the contract was a lease contract and not a balloon contract. The staff is very nice before the deal is closed, but you will be in big trouble after the sale, or if there are any issues.Also, verbal agreements mean no... view morething unless it`s in the contract! Finance manager was extremely rude. The dealership did not return calls or made any efforts to resolve the issue, besides lying and offering a $100 goodwill via a reply to the BBB complaint. It seems there is nobody to talk to above the finance manager and the owner/president/ of the dealership is not available. My complaint is registered with the BBB. I highly recommend you to take your business elsewhere, based on my own experience, or you should bring your lawyer to carefully review the contract and addendum and be a witness to everything is said pre-sale. I was very excited initially to purchase a vehicle from them, however the finance manager convinced me not to do so in the future. I was extremely close to take legal action to dispute the contract. I am still shocked of the whole situation and do not understand to this day why the finance manager can get away with this type of behavior. They went out of their way to provide the worst post-sale customer service. Even when they responded to the BBB complaint they were lying in their affirmations and were trying to put the blame on me, the customer. My review can be confirmed, so please contact me for additional information if you have questions. Note to: the dealership: unfair practices and misinformation will hurt your business in the long term. Instead of offending your customers with a $100 goodwill, you should provide better customer service, be truthful and responsive. We don`t want goodwill!
DontLieToCustomers / 8/22/2013

Best experience ever. Had some fun event going on and the salesman I spoke to was kind and professional. Audit ward is the only one my family will buy cars from
RyanHover / 8/2/2013

I had a great experience buying my Hyundai at Regional Hyundai. The whole team was a pleasure to work with from the salesman to signing the papers. Jason Montalvo was my first contact and represented Hyundai with courtesy and professionalism.
ShaornBoren / 7/19/2013

My experience was very well. Kevin helped me very nicely and made sure I found what I wanted.
Alexandramashburn / 7/11/2013

My experience was perfect thanks to Bill. He did everything he could to make us feel at home and well taken care of.
Tara... / 7/2/2013

Yes, overall, the experience was a good one. Our sales person maintained touch with me via text, email and phone calls. He was responsive and the negotiation of the deal was relatively painless.
Larry... / 4/20/2013

Experience was good. Quick and friendly service. I was able to purchase the car I wanted without pressure to buy.
cheri...... / 4/18/2013

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