M & B Auto / Lakeview, North Carolina

Rating: ★★

Auto Repair & Service, Tire Dealers

Address: 1835 Nc Highway 24 87, Lakeview

Postal code: 28326

Phone: (910) 497-0750

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Reviews:

Horrible

I paid 300 to get my radiator fixed. It was messing up again with in a month. Took it hack paid more money just to drive and hour away and end up on the side of the road. They chqrge you so much so you think its good quality. Nope, go to the new place across the street.

pizyum / 8/19/2013

Terrible service!!

The owner will not set appointments. Knowing that I called ahead and gave them 5 days that I could be without my vehicle. 5! On the 4th day I still did not receive any calls. My car was there for ac work. I called and inquired about my repairs. Sam told me he`d get it in that day. Oh he did - an some guy called me with an est for all these services that "I needed." Over $1200. When I asked about ... view moremy ac work Bob replied "what ac work?" The reason why I brought it in! Terrible. By the way - I had my truck in the dealers about a month prior for those services he was trying to sell.

beachfam / 6/12/2013

I brought my car to M and B to get the brake pads replaced. I was told it would be done in an hour. I didn`t recieve a call untill almost 3 hours later. and they only replaced the fronts. As I was driving home I realized that I have to push the pedal almost all the way to the floor in order to stop and when they put the wheels back on they scratched my painted callipers. needless to say, none of my vehicles will ever... view more go back to M&B!

pollyboy / 1/16/2013

They do the best work. Yes the...

They do the best work. Yes they might be very busy thats y they might take alittle longer to get your vehicle in but they do outstanding work.. Maybe thats y they are so busy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Customer service is great and everyonbe has a outstanding attitude.. I would totally recomend everyone to use there repair facility they are very busy for a good reason obviously!!!!! No complaints on this end. G... view morereat labor rate and great service. Keep up the good work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mark123475654 / 12/15/2011

Took my car in to get the AC c...

Took my car in to get the AC checked out. Was told it would be ready the next day early morning. Next day came no call, so I called them. I was told that they still have not checked my car. Called back later that evening, still haven`t checked. The 2nd day I called again in the morning and still have not looked at my car. I had my husband to call and he tells him there test driving it........! I called them back and ... view moreI was told they are just getting ready to look at it...! It seemed fishy to me but he promised to calll me before closing. @ 3:45pm still no call so I called back again and was told we looked at it and you need this this and this done and it will cost you 1300$!!!!! What....my car runs great just the AC needs repair. They said they found out alot of things wrong from tires to engine. I said ok.....fix it and I need my car back by tomarrow. He said he will start ASAP and will call me in the morning. Later that evening I went to pick up my husband from work and we passed by M&B Auto and seen my car out side in the parking lot. But they did not call me or nothing. So on the 3rd day at 7:30am I called again and was told to come pick my car up it is ready. I picked her up and I did see new tires on the back. And my AC was working, but it was still running a tad bit hot. Two days later my car stops working. I am very upset about now. It is now Memorial wk end and I have no car!!!!!!!

Okinawa / 5/32/2011

Fair

I first used M & B before they expanded. They were honest and totally down too earth. Once they expanded they seemed to loss sight of the #1 factor the customer. I arranged an appointment to have oil/fluids changed/checked. I dropped it off the night before and needed my truck the following day for a long road trip for my wife. I told them at the time i made the appoint the I needed it for the trip the day after... view more the appointment. I asked if they could complete the work and have it ready. That`s why I made the appointment in the first place. I could have taken it to Wal-Mart if I wanted it fast. It was not complete by closing time. Then they appologized and said "first thing in the morning it wold be ready for pick up" they would call me. Well by 1000 am still no phone call. I call and they say we are sorry its not done. This the day of my wife`s trip. I asked " i thought you said it would be done first thing"? They said we are sorry and made a mistake but they were working on it as we chatted on the phone. I went down the get my vehicle because my could not wait any longer. They really didn`t do anything to make the situation correct in my mind. Other people in my area have said similar things. The work is good but they lack the customer connection that makes you want to return.

jimbo3434 / 7/5/2009