Nissan of Manhattan / South Richmond Hill, New York

Rating: ★★★

4 years in Business

New Car Dealers, Used Car Dealers

Address: 646 11th Ave, South-Richmond-Hill

Postal code: 10036

Phone: (212) 459-1500

New Car Dealers, Used Car Dealers

Sales Hours Sun: 1200 - 1700, Mon-Thu: 0900 - 2000, Fri: 0900 - 1900, Sat: 0900 - 1800|Service Hours Sun: 0000 - 0000, Mon-Fri: 0700 - 1700, Sat: 0800 - 1700

Hyundai, Nissan

I agree with the reviews. This is a BUYER BEWARE! I called on Thursday 9/20/2012. They said the car was available. I asked to put a hold and used my credit card for the "deposit" to ensure the vehicle would be there since I was coming from and hour and a half away. I called on Friday to confirm the appointment we had on Saturday 9/22/2012. When i got there they were in a complete rush through the entire pro... view morecess. They showed us the car and we asked to test drive it. they said lets talk numbers first. They had us wait for over an hour before anyone even came to "negotiate". Once negotiation started the first thing they told us is that this was the lowest they were willing to go and if we didnt pay that price plus all of the "extra fees" they were selling to the other person waiting for the vehicle at the same time?. one they realized we were looking to negotiate a lower price they advised the car was already sold to the other person! Which is probably why we were waiting so long for someone to talk with us. They even gave us a price with tax, title and tag even after saying they "sold" the car. Basically giving it to the "highest bidder" so to speak. As we were talking we noticed the other person test driving the vehicle. This is the same one we had put a "deposit" on. I was so disgusted with they way we were treated there. I would never recommend this dealer to my worst enemy. I wish i would have read the reviews sooner. This is not a dealer this is an "auction". So if you are looking to make a deal don`t ever come here. I would like to note the Person I dealt with was the Ben and he is a manager there. Also i asked over the phone if the car was in any accidents which I was told no by him. Come to find out when they showed us the car fax the vehicle was reported to have an accident. When i brought it up that he told me it had a clean car fax he denied the entire conversation. I am speechless and disgusted !

melissa.ferrara.12 / 9/23/2012

Constant BS. I ask about the car in the ad and mia says"" oh you dont want that it has no radio"" BAIT AND SWITCH? I arrive with a competitors ad which they will meet. (radio in this one) When they bring the deal out its $2200 down, not the $2100 in the ad. I arrive to pick up the car when the salesman ( danny) calls to say its ready. 2 hrs later it took a screaming fit to get the car prepped. AVOID THESE GU... view moreYS!!!!!

tupprs777 / 1/3/2012

Don`t waste your time with this dealer if you`re not local!! I`m from out of state so once I put a deposit down to hold the car, I cannot get a reach of any sales reps, they don`t return your calls. They also tried to scam me to put more deposit money down when it was 2 days away from flying in. I went through 3 different reps, and even through their online chat. Got me no where. After my credit application, they ... view moresay approved, but can`t even get me my simple rate. Sent me in circles and say someone from the finance department will call back but never does. They pissed me off when the sales rep hung up on me, so I rather lose my deposit and bought a car from another NY dealer instead. Didn`t even bother to stop in after all the scam and run-around they gave me. Don`t deal with these thieves over the phone. They will say anything to get you in and once they take your money, they don`t care about you!!

is250_Mpls / 11/11/2011

I was so happy that I was treated with respect! I love these people! They made me feel very welcomed, they are so cool and down to earth. I went to the bay ridge location and I was so irritated with those people, I left with a brand new car last year but was lied to and treated like another number not a person. I went to Nissan Of manhattan to bring that car back to buy another one and was not rushed into buying a ne... view morew car. I wanted to change my mind on a car I had already sign papers for that day and Tegh(my salesperson) took his time with me, loved that. Micheal(the manager of the whole place) was very nice and loved how he treated me like I was buying a Bentley, lol. Thanks Bridget(salesperson) for your welcoming voice that told me to come and that I would not regret it. I didn`t.

daniela2330 / 10/4/2011

this was the second vehicle i leased from manhattan nisson . sales people are great they related to my needs and price point perfectly . the service dept is always on time when they say your car will be done being serviced . the entire dealership switch board to service bends over to accomadate the customer . i have been leasing all types of cars since 1967 and no dealership has trated me better

rachelrobertsf / 4/26/2011

I had an excellent experience in my new car purchase with James at Manhattan Nissan. Everyone was friendly and helpful in making this new car purchase. Overall I was very satisfied in my dealing and would recommend this dealership hands down as a dealership to make your next purchase.

verdameinhart / 4/20/2011

I was surprised by seeing 5 stars rating about this dealership. I believe these people are related to this dealer. My experience of purchasing a new car was HORRIBLE. At the beginning, they are nice of course. But after you purchased, I could not believe if I was dealing with the same people. No after care. No call back. No response. Never have experienced such customer service. Do Not go this dealer. This is a sugge... view morestion from my experience with my real feeling that I don`t want other people have my experience.

william morris / 4/18/2011

I want to thank you for such a great experience at Nissan of Manhattan. When we first came in last Sunday, it was just to take a look. We had a ""not so great"" experience at another Nissan dealer in Connecticut. Tegh greeted us and was amazingly knowledgeable about the Juke. Angelo chimed in sealed the deal. We picked up the car last night. Of course there were six million questions and everyone did their best to m... view moreake us comfortable with the vehicle. This was such a great transaction and I will be sure to tell everyone about Tegh and Angelo. Please make it your business to commend them for their great demeanor. They treated us as if we were the most important customers in the world and that the dealership was theirs. Nissan of Manhattan is lucky to have them as employees.

thomasinahader / 4/12/2011

Hope your weekend was great. I wanted to thank you for the great truck. Im really enjoying it. My friend is having a baby and is looking for a new truck. She likes my truck. I highly recommended you.

Holly R / 4/5/2011

I had a very nice experience buying my 2011 Nissan Rogue at Manhattan Nissan,it was the second car i bought there.The General manager Mike Crociata couldn`t have been nicer and more professional,and his staff likewise.From the time i walked in till i drove out which wasn`t long it was a pleasure.I would reccomend Manhattan Nissan to anybody.

grant linda / 3/30/2011

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