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Universal Imports Of Rochester / Ontario Center, New York

Rating: ★★★★★
Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting
Address: 834 Linden Ave, Ontario-Center
Postal code: 14625
Phone: (585) 381-8677

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Your Johnstown NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.


Services appear to be quick an...
Services appear to be quick and courteous. Had oil change, front pads, right mirror light and some engine component service done there. One glitch I had with them had nothing to do with their work on my car. They replaced my license plate frames with theirs without my permission and knowledge. It took several calls to have my frames delivered to my door. Overall, they appear to know a lot about German cars.
ANONYMOUS_ONE / 6/11/2013

In the past buying a car was like going to the dentist and just never a good experience. We were referred to Universal Imports by our friends who said it was not your typical "let me ask my manager" experience. We went in with specific needs and budget - with having three young kids we need room. We didn`t see any cars on location that would fit our needs, but after talking with Mark he said he would find t... view morehe car for us. At first I was skeptical (after all I had never had a good experience at other places), but I was truly impressed with how quickly he really did find the perfect car in our budget! Buying my car at Universal has changed my perspective on buying cars and it was actually enjoyable! When I look back on my experience the words that come to mind are honest, integrity, customer comes first, easy. Thank you to Mark and the entre team at Universal - you have gained a customer for life with your great service!
rocmomoffour / 4/30/2013

Amazing Car Buying Experience!
Amazing car buying experience! The entire team at Universal Imports was very knowledgeable and professional. I felt they listened and found the exact car I was looking for.
powerh / 1/27/2011

Excellent Service
We purchased a 2006 Audi A6 from Universal Imports with low milage. Mark took the time to understand our needs and match us with the best car. It was the best car buying experience we have ever had! It was a no pressure sale and Mark took the time to review all of the features of the car along with the service history. What impressed us the most was he knows all of the cars, previous owners and all service history of... view more the vehicles he sells. We highly recommend Mark and the entire team at Universal Imports.
alexsummer22 / 1/22/2011

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