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Viva Chevrolet / Sunland Park, New Mexico

Rating: ★
New Car Dealers, Used Car Dealers
Address: 5915 Montana Ave, Sunland-Park
Postal code: 79925
Phone: (915) 834-6800

Stick With The Specialists

Established in 1928, Dick Poe Chrysler Jeep is an automobile dealership that is owned and operated by the Dick Poe Family of Dealerships and features new and pre-owned cars, vans and sport utility vehicles. Its vehicle models include Chrysler`s Town & Country, Pacifica, Aspen, Sebring and PT Cruiser, as well as Jeep`s Compass, Liberty, Patriot and Wrangler. The dealership operates a service department that features diagnostic and repair equipment. Its parts department stocks an inventory of manufacturer-recommended and certified parts and accessories. Dick Poe Chrysler Jeep`s financial services include online credit applications, payment estimations, leasing programs and financial package options through various certified lenders. It also offers special financial programs for military personnel. The dealership provides oil changes, brake inspections and car-washing services. Its I-CAR-certified body shop features lifetime warranties on repairs of makes and models of cars, trucks, vans and sport utility vehicles. Dick Poe Chrysler Jeep is located in El Paso, Texas.

Reviews:

Horrible service! Rude salesman!
Do NOT go here. Just spent 3 nights in a row going back, finally got to look at our first car tonight. Couldnt test drive or anything. Our salesman kept disappearing with other customers. Total of 6 hours over the last 3 nights, and maybe talked to a human being for a total of 30 minutes. Then the salesman started talking to me like i was a 2 year old idiot when talking prices. Finally got up and said we were going s... view moreomewhere else and left. Worst service of my life!!
stinade22 / 9/21/2012

Worst place I have delt with so far in
Worst place I have delt with so far in El Paso. I am stationed here in the Army and I am trying to finance a car for the first time. They told me they do financing to help military and for first time buyers. The deal the propsed was about a 26% interest rate. The car was a 2008 Ford Fusion for $13,866 they wanted $419 a month for 60 months. So I would be paying $25,140, almost paying for the car twice. That`s the abs... view moreolute best he could do....I don`t have terrible credit, just none established yet. That`s the deal they offer a military first time buyer.
drewy325383295 / 5/17/2012

4 HOURS!!!!
I waited 4 hours for a oil and filter change and I was the 1st one in line...WOW! Never again will I go to Viva for anything Mission here I come!
Ferndog5150 / 4/6/2012

My husband and I recently boug...
My husband and I recently bought a used car from Viva Chevrolet and have had nothing but trouble with them since signing the contract. They have given us the run around like you wouldn`t believe. It has taken 3 days to get a piece of paper stating that Viva Chevrolet will get us a spare key, as the salesman was mistaken in telling us there was a spare with the car. We bought the car Friday evening and were told the ... view morespare was at Viva Dodge and we would need to come back Monday morning to get the spare key. It has taken until now, Monday night, for us to get a piece of paper stating we will get a spare, who knows when that will happen. The sales manager Robert Herrera did nothing but slow down the process by being lazy about resolving the problem at hand, we arrived at Viva Chevrolet at 11 am and Robert Herrera did nothing to take care of our problem until 4:30 pm when he finally called to have a key made at which point the Toyota dealership that had to make the key was closing up the service department for the day. Horrible place to do business! Don`t waste your time or money with these clowns.
snprrifl / 10/11/2011

WORST!!!!!!
PLEASE!!!!!!!! DO YOUR HOME WORK THEY SOLD ME A CAR THAT HAD BEEN IN A CAR ACCIDENT AND WAS A RENTAL CAR BEFORE THEY BOUGHT IT, OH YEAH THEY BOUGHT IT AT AN AUTO AUCTION. WHAT KIND OF BUSINESS IS THAT I COULD OF GONE TO THE AUCTION MYSELF AND BOUGHT ME A CHEAPER CAR, BUT BECAUSE I THOUGHT I WAS GETTING AN HONEST DEAL, I FELL FOR IT DONT DO IT.. DO YOUR HOME WORK FIRST PLEASE.....
ANGRYO / 9/29/2010

Buyer Beware
Bought used car. Should have walked away instead of sticking with the process. Entire operation is unprofessional and validated every negative stereotype of car sales. Thought by going to a dealer for a used car I would receive better service. No better than a small time local used car dealer. Recommendation: Get an outside vehicle inspection since dealer inspection is inadequate. Spend hours checking car ... view moreyourself as dealer will not take care of anything that is wrong when you drive one foot off the lot. Plan on monitoring the process yourself as no one will keep you informed. Dealer is only out to make money and cares nothing about customer satisfaction.
epreviewer / 8/17/2010

Viva Chevrolet
Victor and Allan were very professional and they understood that I am a single parent and don`t make a lot of money. I didn`t think I could afford a car and both Victor and Allan made it so that I could afford a car. They didn`t force me into anything, they gave me a price and I told them I couldn`t afford it..we finally settled on a payment that I would be able to afford. I will probably owe them for the rest of ... view moremy life, but at least my son and I are in a safe car and I would like to Thank Victor and Allan for considering I am a single parent and knowing I didn`t have Angelina Jolie`s Bank Account! They Rock! Ask for them!
Yvette Kato / 7/20/2010

Great Customer Service
The VIVA auto team is by far the best in El Paso. Associates were very kind and knowledgeable of their current inventory (even the used cars). The finance team took the time to explain to me everything I would expect in my first car purchase and even got me a really good deal on my used car. Definitely recommend VIVA!
Charlie Vasquez / 5/19/2010

Biggest crooks!!!!!! Be careful shopping here! Research first!
This is by far the worst dealer in the area!! Do your homework before shopping here! They tried cheating us 3 different ways but were busted on the spot! They charged 500 more in our payoff(good thing we knew what it was before going in), told us there was a red tag special on this vehicle only to find out once we were interested, it was no longer on special, and they had the nerve to only give us 10 grand for a vehi... view morecle that was valued at OVER 20. Wow! I am so happy we went elsewhere! We did purchase and they lost out b/c of their inability to do business in an honest manner. It is a shame. We all have to make a living....I understand that.......but COME ON!!!! Cheating customers that much. I would be scared to buy from them after this experience. Just be cautious!
stee1 / 11/16/2008

Disappointment
I went there with my fianc? just to look around. Ended up finding something that I really liked, got the right amount for my trade in and the right price for the vehicle. The salesman gave me the final price and told me to call my bank. While on the phone with my bank I double checked with him to make sure that the price on the paper was the final price and the amount to apply for a loan. He said yes. But when I... view more met with the finance manager the price was different. When I explained the sit to him he said, "The salesman is new". I had to unpack the vehicle I had already moved my stuff into and drive away. Totally disappointed.
mdecker83 / 3/32/2008

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