Tower Ford / Englewd Clfs, New Jersey

Rating: ★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 124 S Middle Neck Rd, Englewd-Clfs

Postal code: 11021

Phone: (516) 466-6400

At Tower Ford, customer satisfaction is our top priority. If You Don`t See The Vehicle That You Want In Our Inventory, please call us at 516-466-6400

Tower Ford located at 124 South Middle Neck Road, nestled in the quiet neighborhood of Great Neck New York is a family owned business since 1992. At Tower Ford, customer satisfaction is our top priority. You will find everyone at Tower ford is personally interested in assisting their customers from the initial sale through their entire ownership of their quality Ford vehicle. When considering your next Ford purchase, for affordable pricing, exceptional savings, and great value, make Tower Ford your dealership of choice.

Reviews:

A good place to do business with

I leased a car from Tower Ford in 2006 a really nice Ford Escape. My salesperson was Jason Fachner and he was very nice throughout the whole process. Tower did not have the vehicle I wanted in stock so they got it from Syosset Ford. The funny thing is that Tower was still cheaper than Syosset was. In 2009 I returned to Tower and gave my lease back to them. I was not looking for another Escape as my needs have changed... view more. Again I worked with Jason and he was able to offer me a great deal on an nice Explorer. In the years that I have been buying and servicing my vehicles at Tower Ford I have always had good experiences. My Sister bought a 2006 Fusion from Jason. My Brother in Law leased 2 F-150`s from Jason My Brother bought a 2008 Explorer from Jason at least 3 people that I work with have purchased vehicles from Jason as well....... There is no such thing as a perfect car dealer but of the ones that I have dealt with Tower Ford is pretty good.

Two Rotors / 7/20/2011

The worst Ford Dealer around

It was by far the worst experience I ever had. I brought 2005 Explorer in to be serviced for a gas gauge issue and the created a list of issues with the car that I later found out never existed. The service people are terrible. I dealt with Kelly Shade (service manager) and Jane Matzelle (front desk). It was like talking with dumb and dumber. When I questioned the why the work need to be done, they got completely def... view moreensive and challenged me on everything I asked that did not seem logical. When I asked to speak with the service manager, it took 2 days for her to return my calls. She was of no help and was even dumber that the first person I spoke with (Jane). Instead of customer service, I got the ""you need us"" treatment. Long story short, I took the car to another ford service center and they had the car fixed the same day and said all of the other so called ""repair required"" were unnecessary (breaks, rotors, belts, etc.). The second service center said that they were told from other customer that Tower Ford of Great Neck was one of the worst service centers around. They were known for make unnecessary repairs and inflating bills.

ford50 / 2/6/2009