88 years in Business
Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting
Address: 275 Auto Mall Dr, North-Las-Vegas
Postal code: 89014
Phone: (702) 558-3800
Stick With The Specialists
Towbin Dodge is an automobile dealership that deals in new and pre-owned cars, vans and sport utility vehicles. The dealership s new Dodge models include the Avenger, Dakota, Durango, Caliber, Challenger, Grand Caravan, Magnum and Nitro. Towbin Dodge has a parts and service department that offers routine maintenance and repair services, such as oil change, tire rotation and brake inspection. Its parts and service department also offers manufacturer-recommended accessories. Towbin Dodge s financial services include leasing programs, online credit applications, payment estimations and financing options through various certified lenders. The dealership also operates a pre-owned inventory that feature several models from makes, such as BMW, Buick, Cadillac, Chevrolet, Eagle, Ford, GMC, HUMMER, Mercury, Mazda and Mercedes-Benz.
New Car Dealers, Used Car Dealers, Automobile Parts & Supplies, Auto Repair & Service, Automobile Body Repairing & Painting, Automobile Accessories
discover, cash, check, debit, master card, visa
Mon - Sat 9:00 am - 10:00 pmSun Closed
Chrysler, Dodge, Jeep, Ram, Sebring
My husband and I recently boug...
My husband and I recently bought a used car from Towbin Dodge. While the car is great and we are happy w/ it, we are less than impressed w/ the salesperson, Lloyd. He was very abrasive, curt, and seemed like he was being bothered - never mind that he was making a commission from the car sale. When we asked to NOT work w/ him, to work with somebody, anybody else, we were told we still had to. It is disappointing t... view morehat even w/ multiple complaints on several days that we still had to interact w/ Lloyd when it was clear that for whatever reason, he has a chip on his shoulder. When we came back a week later to get information on a replacement key, he was downright confrontational and defensive - before we had even finished describing our concern. He was already shaking his head, and making an assumption - before hearing the whole story. Finally, I called Lloyd the day after I bought the car and let him know I had left my wedding cd in our trade-in. He told me on the phone and via email that he would check the car first thing the next morning and get back to me. He never did. Towbin Dodge needs to seriously think about who is representing them - b/c someone like Lloyd will definitely do more harm than good. The only time Lloyd was remotely friendly or personable was the day I came to drop off the check to purchase the car. Anytime before or that he was not pleasant to interact with.
On the positive side, Rod, one of the internet managers and Rick in the service department where a breath of fresh air compared to Lloyd. Unfortunately, their positive qualities were not enough to overcome Lloyd`s negative attitude. We wish that our multiple requests to NOT work w/ Lloyd had been honored - that would have changed the entire experience.
mandalar4 / 9/23/2012
Editorial review from Citysearch
Very quick experience. Scott was experienced and very friendly
taniad395975202 / 6/15/2012
Very honest helpful salesperson,
Very honest helpful salesperson, explored multiple options.
hermitA493 / 6/8/2012
Would never buy anything ever ...
Would never buy anything ever again from this place....... I recently purchachased a car and nothing but problems... Service department are not qualified techs.. they r paying a bunch of people 10 bucks an hour to work on your cars, thats why everything always comes back messed up...Five star my ---.. Dont make excuses for your crappy work ethic,, get someone who truly cares about the customer.. Good luck clowns
fastfosters / 5/21/2012
Run if possible
Let?ˆ™s see if I can make a very long and painful story short. 4 or 5 weeks ago I traded in my 2010 Dodge Challenger. The Sales force was VERY happy to add that to their inventory. Since the deal was done and I drove off in my new car, I have had to come back 5 times to their dealership. I very much doubt their service departments ?ˆ?Inspections?ˆ? as my new vehicle leaked fuel like a submarine with screen doors. The answe... view morer I got was ?ˆ?No Warranty?ˆ?.. Ok.. My vehicle has developed several other problems and I get the same BS answer. It also appears their finance department lacks the necessary skills to complete a sale. Thinking it?ˆ™s now a done deal, I get a call from Wells Fargo asking where my payment is for my 2010 Challenger. You would think after 4 to 5 weeks this would have been something they (Towbin) would take care of. Now after leaving several un answered calls to person less voice mail, I need to make yet another trip down to the Dealership. I am not saying they are bad.. But they lack the personal touch for after sale. I know Towbin is about the # of sales they do, but I will never be part of their numbers again.
Challenger410 / 5/17/2012
Lim is awesome
Lim is awesome an kept on trying 2 get me a car when the 1st one didnt work and im very happy cause i got teh car i wanted and its used and in great condition.
cheeseymelt482 / 5/15/2012
would not hesitate to recommend this dealership
David assisted us with a situation that demonstrated integrity and character that should be commended! more people should have this trait. Thank you David. Also, Jerrall handled our situation with profesionalism and legitimate concern for his customers that we greatly appreciate. We are learning as very lovey customers and would not hesitate to recommend this dealership to any friends and family.
gilesstein / 5/8/2012
Will come back in the future
Peter was so nice and helpful, We couldn`t have had a better experience buying a car! I will definitely send friends, family, etc. to Peter to buy a car! And in the future we will come back here to purchase another car!
Weasely / 4/30/2012
Excellent customer service and great price. Proud customer from Towbin Dodge!
Expressive / 4/20/2012
Mary Ann and Pete was the top of the line service. Attitude was very professional and very friendly.
TomCaty / 8/9/2011
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