Arville Body & Paint / North Las Vegas, Nevada
Your Reliable Collision Specialist!
As a family owned and operated auto body shop, Frank`s Auto Body has been providing auto body repairs in the Las Vegas-Henderson, NV area for over 25 years. We are collision specialists, working on domestic, European and exotic cars that need painting, frame and unibody work. Our professionally trained and certified technicians will provide you with full-service collision repair and custom auto paint that will make your car look great. Our auto body shop services include repair and restoration services such as:?ˆ? Full frame straightening?ˆ? Expert windshield sealing?ˆ? Dent removal?ˆ? Panel replacement?ˆ? Replacement parts?ˆ? Detailing?ˆ? Color matchingWe specialize in all makes of luxury cars and SUV`s. From minor dings to major repairs, we handle it all. We can provide you with factory-matched color to make your car look brand new. We use top quality paint and up-to-date equipment with expert application. We also provide you with a lifetime warranty on all our paint and bodywork. We are insurance company approved, licensed, bonded and insured. We offer towing and rental car services, and we are members of the Chamber of Commerce. In addition to our regular business hours, we offer flexible appointments. Commercial accounts are available. We also accept certified checks and money orders as additional methods of payment.Call Frank`s Auto Body and get more details about our services!
I had to fight with my insurance company to pay for original parts. Finally when my insurance company agreed the owner refused to work on my car. (The owner might have been annoyed with my dad, or me, or my insurance company, or all of us, but the end result is that the body shop refused to do my car repair.) I was told to pick my car up. When I did he charged me for storage of my vehicle for the... view more entire time it was there. He accepted the car, I was going to have it fixed there, I had the insurance company agree to pay for it, the insurance company told the body shop that they would pay and I told them I would pay to have it fixed there, the owner rejects to do the repair (tells me that, my dad that, and my insurance company that), tells me to pick it up, and when I do he wants wants a storage fee. Plus he wanted it in cash, $1400. I called, spoke to the owner the morning I was goign to send the tow truck, told him that I understand that he don`t want to do the repair to my car and that I was going to send a tow truck to pick it up. He said that was perfect and did not say anythgin about a storage fee or that I owed him anythign, or that he was willing to do the repair. When the tow truck showed he demand $1400 for storage and adminstrative fees or he would not release my car. If he would have said he was willing to fix it when I called him before i sent the tow truck I would have let him do the repair. If he would of said he wanted a storage fee, then I would have dealt with it before i sent the tow truck. I feel like he planned it because he knew I was in LA.
If he woud have done the repair, there would have been no storage fee.
My insurance company reimbursed me for the storage, so I was not out any money for the storage. But I still feel cheated. He did cause me to pay extra for the tow truck driver.
Would you want to be treated this way?