Emergency Roadside Assistance / N Las Vegas, Nevada

Rating: ★

Auto Repair & Service, Truck Service & Repair, Trailers-Repair & Service

Address: 4580 Alto Ave, N-Las-Vegas

Postal code: 89115

Phone: (866) 595-6470

Frankly, We Are Customer Driven!

After over 45 years in the automotive industry, we know that there are many places you can purchase your next vehicle, and we want to personally thank you for considering Findlay Chevrolet. Here are just a few reasons why I believe you will be a completely satisfied, lifelong member of the Findlay Chevy family: Great people: We have highly trained professional, courteous, and ethical staff. Many of our employees have years of experience, whether it`s our sales, service, or parts personnel you will find high quality people eager to satisfy your needs. Convenient location: We are located just off 215 at South Rainbow; within a 30 minute drive from anywhere is Las Vegas or Henderson! Commitment to quality: Whether it is delivering quality products or service; we are committed to exceeding your expectations. We make the most of every opportunity to prove that we are the best in the business. Our "state of the art" facility: It is the best equipped and staffed to serve your ownership needs. We offer wireless connectivity, customer computer work stations, complimentary beverages and Starbucks coffee, two customer lounges, and an accessory boutique. All this in addition to our over 60 service days, parking garage, and huge inventory. "Standard for excellence" winners: Only dealers with the highest level of Customer Satisfaction qualify for this prestigious award. Back to Back GM Dealer of the Year 2012 - 2011 DealerRater Dealer of the Year

Reviews:

Motorhome nightmare

Our powersteering pump started groaning and needed replaced. I was referred to Mark the owner of ERA. He was very warm and seemed very sincere during our initial telephone conversation enough to convince me to take him our motorhome. During our 3 month ordeal I initiated 90 percent of all the calls between us but keep in mind few calls were ever returned, perhaps 2. Mark informed me the job was finished, I paid the... view more bill .. over 2100.00 dollars. We made it to the corner. The powersteering pump was groaning as were now the power brakes. I returned it moments later, Mark agreed the job was not done properly. Now another month goes by .. actually 5 weeks i get another call that the job is done. My wife and I again drive across town. Upon arrival our motorhome was in the street filthy and greasy. Mark the owner would no longer speak to me as he now had hired a new shop foreman by the name Guy, apparently feeling it no longer his obligation. Neither were there when we arrived. Wanting to just put this behind us I asked for the keys. The end result. The powersteering still groans as do the now spongy power brakes. I called after returning home asking for the owner Mark. I was given Guy .. who informed me they had done everything they how to do and the job was eating into their profits by 1100.00 dollars. I said .. but what about my motorhome and being out 2100.00 dollars. He told me he didn`t have an answer on how to fix it. He said perhaps Chevrolet would know what to do. So there you have it. Very little communication. No warning calls indicating the bill was approaching $1000.00, $1500.00 or 2000.00 dollars from what started as a $600 - $700.00 approval. No caring, short of the smooth talk again from Mark while he drove me home after first paying the bill and still having a problem with the powersteering and now brakes. No comment or calls now from Mark whatsoever. We don`t and will never sue so we are out the money and now have to take the coach to Chevrolet for repair which I should have do to begin with.. lesson learned. Contact me if you want alabeur@cox.net

Alabeur / 7/10/2009