NTB National Tire & Battery / Manchester, Missouri

Rating: ★★

15 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Tire Dealers

Address: 2899 Veterans Memorial Pkwy, Manchester

Postal code: 63303

Phone: (636) 916-3402

Automobile Parts & Supplies, Auto Repair & Service, Tire Dealers, Brake Repair, Battery Supplies, Auto Oil & Lube

invoicing available, amex, discover, master card, visa, cash, check, financing available

Batteries
Brake Service
Brakes
Oil Changes
Tire Balancing
Tires
Transmission Service
Wheel Balancing

Mon-Fri 7am-8pm ; Sat 7am-7pm ; Sun 9am-6pm ; Open Holidays

BF Goodrich, Continental, Fulda, Goodyear, Michelin, Pirelli, Uniroyal

(636) 916-4010(636) 916-3403

Convenient but created more headaches. I went in for an alignment because my car was shaking above 60 mph. Well, $740 and 5 hours later at least the car doesn`t shake but now something is wrong with my radiator. They told me I needed to replace a leaking radiator hose. It is an older car and that`s not something I had done recently so I let them do it. My car was smoking when I pulled into work today. Who k... view morenows how bad it is... They obviously didn`t do something right when my car wasn`t smoking when I brought it to them. Why does car repair have to be such a scam? Seems like they don`t know what they are doing.

keliwel / 1/15/2013

Hi, I went to NTB yesterday and told the man at the counter that my battery light was on, without even looking at it he told me it was the alternator....wrong..it died not even a quarter of a mile away and had to be towed. Luckily A-1 towed my car for free and replaced my battery for a good price...thanks alot NTB maybe you should take the time to look at a vehicle before turning it down...oh well loss of business f... view moreor you...

cew021 / 9/22/2012

Hi, I just recently took over this location of NTB as of November 2011. I believe in the upmost honesty in automotive service. I take pride in my quality of customer service and always take care of any customers needs at any time. If you feel that there is a problem or if you have experieneced any issues at this location or any location please call Tony at 636-279-2210. If there have been bad experiences in the past,... view more all that I ask is that you give me a chance to make it right and please try us again. Sincerely, Store Manager - Tony

portwarboss / 1/3/2012

We agree with the last review, idiots are right one of their names is Joe. Costco is so much better!

Japanesegirl / 4/31/2011

My car was in need of 4 new tires. We decided to check out NTB. It was close to home and they were able to fit us in the time frame that we had because of our jobs. My husband gets there and waits and waits for them to even get the car into the shop. When they did, they started working on it. A little bit later, they come out and said that my brake lights were not working and asked if he wanted them to repair them. H... view moree told them no, because they were working. They said okay and went back in to work on the car some more. Then they came back out and said the turn signals were not working but they could repair them if he wanted to and keep insisting that they repair them. So he called me and asked if I had noticed my turn signals were not working. I said, I just drove the car the other day and they were working fine. I remember because I had my mom in the car and she made mention that I needed to turn it off after I got into another lane. So he told them no, we would take care of it ourselves. Then they stop working on the car. My husband asked them what was up after the car should have been done. They said, oh we were waiting for your answer on what we should do about the brake lights and turn signals. He told them to just finish the car, he had been there long enough. So when they finished the car and pulled it around front for him. He told the man to wait, turned the car on and pressed the brakes, strangly they worked but the turn signals still did not. He drove it home and told me what was going on. I turned my car on and tried my turn signals that have always worked in the 9 years I have had the car. So I turned the hazards on and they turned on, turned them off and my turn signals started working. Not sure if NTB had something to do with it but I think something fishy was going on. I do not recommend them. Sketchy business practices and as my husband says "a bunch of idiots work there."

vickwu / 3/10/2010

I walked in without calling first. They had a complete set of tires in stock and I was in and out of there in a little over an hour with my new tires on.

ladytrh461 / 12/17/2009

My wife had a blowout on the right front tire and spun out into a field. I got out there and was able to put the spare on. The closest place I could think of was NTB. They are not the shop I normally take my vehicle and I went there out of convenience. There was something wrong with the front end because I had to have the steering wheel turned a quarter of a turn to the left just to keep the car straight. When I... view more walked in the guys inside were less than welcoming. One guy was "helping" the lady in front of me and the other guy was just walking around wiping off display tires. The woman in front of me was not happy with how things were going. She asked a question and the guy responded, "Well I just got here at 10:00 so I don`t know what is going on." This should have been my clue to just walk away and take the car to our regular shop. When it was my turn I told them what happened and we went out to look at the car. We went back in and he priced some tires for me. I chose one and handed over my key. Before I left at about 10:30 he told me there was a little bit of a wait. Well three hours later I hadn`t heard anything so I called. They had not even looked at the car yet. Sometime late in the evening my wife got a call and they told her the tie rods needed to be replaced and they said the car would be ready at 8:00 and gave her a quote. When she got there at 8:00 the car was not ready. They told her 20 min. 30+ min. later they brought the car around. It had the new tire on but the wheel was still 3/4" back from where it is supposed to be. They told her they did not know what else was wrong and they would just have to replace parts until they figured it out. The car would drive straight but when making a right turn the tire would rub against the fender. Hardly what I would call fixed. On top of that the total was $120.00 more than the quote. We took the car to our regular shop the next day and after they looked at it they said the lower control arm was bent and it was quite obvious that it was the problem. I would not recommend NTB to anyone. If you are in the St. Charles are take your car to Miller Auto Repair for honest and professional service.

StChuck202 / 8/14/2008

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