Scott`s Minor Collision Repair / Hannibal, Missouri
Auto Repair & Service, Automobile Body Repairing & Painting, Dent Removal
Address: 2935 Market St, Hannibal
Postal code: 63401
Phone: (573) 221-8681
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I will never forget the snowy day of March 23rd 2013. While driving back to Saint Louis from visiting my parents in Mendon we were hit by a Semi Truck. Civic Vs. 18 Wheeler?ˆ¦ scariest day of my life. Once we landed on the side of the road and we figured out that we amazingly didn?ˆ™t have a scratch on us, I got out to assess the damage. The entire front left end of my car was completely mangled and collapsed.
In ... view moretears still, I started calling towing places. Everyone kept telling me no, it was too dangerous out or they didn?ˆ™t answer the phone at all. My heart sank when I was down to one number, Scott?ˆ™s Minor Collision and Towing. My prayers were answered when they picked up and I frantically explained the situation. I heard a friendly voice say ?ˆ?Don?ˆ™t worry, I am sending my guys out to get you right now and they will be there as soon as they can.?ˆ? Scott?ˆ™s guys got there fast and had us sit in their warm truck while they worked to get my car on the truck. They were great!
I didn?ˆ™t know what a pain everything was going to be after the wreck. I was dealing with awful Insurance people and was skeptical to let them pick where my car was fixed. I didn?ˆ™t know Scott at the time but figured they were the only ones who would come get me that day so I decided to give the job to them. Scott helped me fight to get only the best new parts put on my car and his guys did an amazing job fixing my car. I even had it checked out by the manufacturer afterwards and they were impressed with the rebuild of the left front end.
I can truly say Scott?ˆ™s went above and beyond to ensure great customer service. Thank you again guys for everything you did for me throughout that tough time. I?ˆ™m grateful that I now have someone I know and trust in the area!
elizabeth.kayser.92 / 8/5/2013
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