Tom`s Automotive Service / Belden, Mississippi

Rating: ★★★

Auto Repair & Service, Automobile Body Repairing & Painting, Automobile Parts & Supplies

Address: 317 Magazine St, Belden

Postal code: 38804

Phone: (662) 842-7931

E-mail: customerservice@tomsautoinc.com

Professional and outstanding service!

rharbj / 7/31/2013

I brought my vehicle in to have the exhaust looked at, they told me to bring it in at 8am so they could look at it right away "less than an hour to look at" they said being how i was the only car there. Well two hours later i still hadn`t heard from them so i decided to drive down there and see what the deal was. Upon arrival, my car was still parked on the side of the road where i had parked it. I walked i... view morento the office and asked for an update on it, she said she "didnt know that i was in a hurry" and that they hadnt even looked at it yet. I was obviously frustrated and asked for my keys back, she couldnt find them, turns out they had put the keys in the ignition and left it unlocked on the side of the road. they have a sign out front that states that they aren`t liable for any thefts that occur at the facility! Thank God i still have a car and I personally will NEVER return to Tom`s Automotive... i suggest you do the same.

jonathan.gray.3939 / 6/7/2013

Whatever you do, do not come to this business to get your car repaired. First off they charge way too much for labor and parts. Second, it takes them months to make repairs. They called us and said our vehicle would be ready on a certain day. Then later they said they meant it would be ready on that day but on the following week. They claimed it would be ready at 4pm but when I called them they said it would be ready... view more in 1:30 to 2 hours. I called again 2 hours later and they said it would take about 30 more minutes. When I finally went to the shop to complain they said it would still take another hour. I finally got the car the NEXT DAY and they charged extra for labor fees. In conclusion this shop is full of dishonest lazy workers who do subpar work on vehicles. There was noticeable color differences between all of the parts used. It`s been a few months since I`ve gotten the car back and I have noticed rust damage on the parts of the car they worked on. Looks like they also use cheap materials in their parts. WORST MECHANICS EVER!!!!!!!!

Jsmith128 / 6/25/2011

Great facility!! The staff is very knowledgable. They are very friendly and helpful. My car is always done the right way. I trust there work completely. Highly recommend to anyone!!

Joannlee / 5/5/2011

Best repair shop I have used.

knox / 5/4/2011

great service! very professional

joelle310 / 5/4/2011

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