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Waterford Collision Inc / Pontiac, Michigan

Rating: ★★★★★
Auto Repair & Service, Automobile Body Repairing & Painting, Recreational Vehicles & Campers-Repair & Service
Address: 2579 Dixie Hwy, Pontiac
Postal code: 48328
Phone: (248) 673-4910

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Your Elkhart NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Categories:
Automobile Body Repairing & Painting, Recreational Vehicles & Campers-Repair & Service, Recreational Vehicles & Campers, Auto Repair & Service
Payment:
discover, mastercard, visa
Services/Product offered:
*On-Site Mechanical Service
*Auto Glass Installation
*Accessories Installed
*Vehicle Manufacturers` Approved Frame and Measuring Systems
*Computer Controlled Downdraft Spray Booth
*ICAR and ASA Certified Technicians
*RV Repair Specialist
Neighborhoods:
Waterford
Open hours:
Mon - Fri 8:00 am - 6:00 pmSat 9:00 am - 1:00 pmSun Closed
Amenities:
Loaners Available Upon Appointment.

Reviews:

WATERFORD COLLISION CHECK ALL THE BOXES *Customer satisfaction *Professional Quality Work *Great Team *Friendly staff They did an outstanding job to repair our damaged RV & get us back on our Holiday! Sandy & Roger Stone. Australia
Roger S. / 10/16/2013

I will definitely refer anyone to Waterford Collision. Besides doing excellent work the folks at Waterford Collision are courteous, prompt, and very professional. When I went in for an estimate I knew right there and then that was the collision shop where I was going to have my car repaired. Fred explained the cost of the repair and promised that if they have the car by Wednesday it will be ready by Friday. Sure ... view moreenough I picked up the car repaired and washed on Friday as promised. Worth mentioning; Fred even gave me a call on Thursday to communicate how the work was progressing. Very satisfied.
george.gatt.921 / 7/28/2013

Great customer service... great work... will even give you a loaner vehicle , while your car is being worked on. Would definitely go back, but hope I don`t have to...no more dents or dings for me...LOL Talk to Tom P.
una.mcdonnell.3 / 5/25/2013

I have used Waterford Collision, a AAA approved service center, on multiple occasions. Unfortunately, two car accidents, as well as new brakes and tires over the years, has had me frequent their facilities. The work has always been done in a prompt and complete manner. I have been nothing but PLEASED with the customer service and communication from their staff. I had thousands of dollars in damage and received my ... view morefixed car within 5 days! When paying out of pocket expenses, I have found that their prices are worth the drive from the east side. Overall, I would recommend Waterford Collision to anyone in Metro Detroit.
dasaroal / 3/21/2013

Unfortunately I have been in multiple accidents and rarely do I have a good experience at a collision shop or car repair company. This place is the exception, employees were great, work was great, they went out of the way to make me comfortable.
chrisjross / 3/19/2013

chrisjross / 3/19/2013

A very positive experience!! A...
A very positive experience!! A car accident is never fun but the repair process was so pleasant, thanks to Waterford Collision and staff. With my insurance coverage, I could have went anywhere but I am so glad I decided on Waterford Collision. The entire process went smoothly, my vehicle was ready a day ahead of schedule and was returned in immaculate condition! Definitely a five-star plus rating for quality of work!... view more Another five-star plus rating for customer service!! Aaron was very professional, polite and extremely accommodating. He certainly knows his trade. Aaron is skillful and courteous and his attentiveness made the repair process next to effortless for me. I hope he is recognized and appreciated by his employer. Because of his high standard of customer service and the amazing quality of the repairs I will not hesitate to recommend Waterford Collision to acquaintances, family and friends! Thanks to all who were involved in the repairs of my vehicle. Your articulate work is acknowledged and you should be proud of the work you do! Thank You! :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) Peggy (2012 Black Ford Focus)
peggy.shepherdharvey / 12/2/2012

I was instructed to go to Wate...
I was instructed to go to Waterford Collision as a recommendation by another auto repair shop (that doesn`t provide collision services.) for an estimate to repair my van that had been involved in a collision that left my driver door inoperable. The unfortunate thing about the whole thing is that my van is 14 years old and hardly worth making an insurance claim on, especially considering its condition and the minu... view morete detail of the repair. I spoke with Tom Kolecky about getting the estimate and he offered to repair the fender on the spot (so the door would open and shut at least) so as to not involve the other person`s insurance company. Within 5 minutes I was on my way with a perfectly working door and he also patched up a broken headlight bracket that had also been broken in the collision. With nothing more than a handshake. What an outstanding business to have employees that offered to help in a situation where they didn`t have to and helped to keep insurance costs down in the process. If I should ever need collision repairs or know of anyone else in need of the same, Waterford Collision will be the first and *only* place I use/recommend. The office is very neat and tidy as well as modern (it`s not the greasy dingy office type you usually see in repair shops.). The staff was very polite and inviting. THANKS WATERFORD COLLISION!
Jeffrey.M.Dodd / 7/19/2012

The staff at Waterford Collisi...
The staff at Waterford Collision was great. My insuranc ecompany told me they were one of shops they deal with so I took my vehicle there and I can see why they do, the office was well kept and staff were very understanding. Tom was the person dealing with me and made sure I had a vehicle to drive while he had mine. He told me it would be about a week to repair and i had it there on Monday and it was ready on Friday ... view morelike promised. My biggest concern was the color match and it was perfect could not even tell it was damaged before. I may not have know about Waterford Collision before but I hope I never need them but if I do I am a customer for life and will always refer friends and family there as well.
TBrody / 11/2/2011

My son had his pick-up truck ...
My son had his pick-up truck repaired earlier this year at Waterford Collision and it looks better than it did before the accident. So I took my Trailblazer there last week and the same...turned out better than new! The customer service was excellent too. Every little question I had was answered and I only had to call my insurance company once and Waterford Collision took care of the rest. They took the pain out... view more of having to take and get your vehicle fixed. The place is super clean and neat too...don`t feel grubby when you leave. I would highly recommend this collision shop to anyone!
jsandzik / 10/26/2011

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