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Pat`s Auto Repair / Bruce, Michigan

Rating: ★★★
Auto Repair & Service, Automobile Body Repairing & Painting, Brake Repair
Address: 256 South St, Bruce
Postal code: 48307
Phone: (248) 656-2886

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Categories:
Auto Repair & Service, Brake Repair, Auto Transmission, Automobile Body Repairing & Painting, Auto Oil & Lube, Auto Transmission Parts, Mufflers & Exhaust Systems, Towing, Truck Service & Repair
Neighborhoods:
Rochester
Open hours:
Mon-Fri: 8 a.m. - 6:30 p.m. Sat: 9:30 a.m. - 5 p.m. Sun: by appointments

Reviews:

-Lacks communication with the customer. -Uneducated/inaccurate in what they are doing with your car. -Last minute price quotes. -High prices for parts and labor. -Tamper with your vehicle so you potentially bring it back to them after they fix the main problem. -Slow service (car was there for 4 days for a 1-2 hour job) Save your time and money. Take your car to another mechanic shop. This place is ran by cro... view moreoks/scammers.
InMyHonest0pinion / 7/12/2013

debunking last review
Its very interesting being a shop owner to say the least ! I`ve had Pats Auto Repair opened in Rochester MI. for over 3 years now, and have taken my hard knocks here and there, but never at the cost of compromising the quality of service to my customers. In my opinion my customers satisfaction in my work is more important than the money made in the job . I dont think it a coincidence that every time I let go a discru... view morentled ex-employee, I am smathered with a string of bad reviews with ficticious names and vague and general circumstances. JJSmith42 and James Jamesons dont exist anywhere in Michigan much less in my customer base! When you think of the amount of energy and time this person expended to copy and paste the same review on 5 different sights along with the vague and hurtfull message given.....it dosnt add up! I have been a practicing auto technician for over 25 years and an entrepreneur in Rochester,MI. and North Branch,MI. since 2001. ALL of my customers have been very happy with the quality of repair as well as the lower cost of the repair in comparison to other shops in the area. Many of my customers are proud to refer me to freinds,neighbors and family as I have exceeded their expectations . I hope to exceed yours!
splatt222 / 8/10/2012

I read the back and forth comm...
I read the back and forth comments about this place and it only makes me laugh. Take it from me, I have personally used this guy to fix my car. 1. Your car will not get fixed right/ be in worse condition when its returned. 2. He will offer to fix it for you and then either ask for more money for his screw -ups, or never "get around" to fixing it. I`m sure he means well, but the honest truth is he`s ... view moreas bad of a businessman as he is a mechanic. Save yourself time and frustration, go somewhere else. And Pat, time to find a new line of work. The truth hurts, but atleast its not lies.
JJSmith42 / 4/3/2012

I was going to use this place ...
I was going to use this place as I need a car repair, but every time I called the phone number it went straight to voicemail. Either update your advertising or answer your phone.
IrishJTL / 1/13/2012

Pat`s auto repair is the best ...
Pat`s auto repair is the best deal in town. I had my car fixed in a timely manner and Pat was honest and fair when it came to the pricing. I would recommend him to anyone. He did a great job with my vehicle and it runs great!!
zanie3000 / 12/2/2011

Good Service - Great Price
Pat was able to fix my problem and get me back on the road the same day! The cost was about half of what I was expecting to pay. Great job Pat!
Philg / 9/2/2011

Terribly incompetent
I have to give Pat zero stars. I went there based on the reviews on line and experienced excuse after excuse of why things went wrong. Breaks went bad, a newly repaired panel flew off, a one week job turned in to 3 weeks. We returned so things could be made right and were disappointed when a one to two day job took 4 days and was sub par when we received the car back. Pat was great at explaining why things went w... view morerong and awful at delivering quality service in a timely fashion. Something is seriously wrong with this shop. Pat is a very nice man, I hate to write a negative review, but really feel I was taken advantage of and don`t want anyone else to experience what I did.
Ella20 / 8/20/2011

BEST PLACE IN TOWN
I disagree with this other review Pats Auto Repair has been a Great place to go and the cheapest and best quality in town! And as far as the dog running around the dog is very friendly and a joy to be around, and its not a hole in the wall and I would recommend Pat`s Auto Repair to anyone and everyone I know. It`s so sad how a former employee can be so vindictive just because he has lost his job he tries to ruin som... view moreeones Reputation, but honestly people im going to say it again Pat`s Auto Repair has been GREAT to me so far so give them a try!!
bigjack / 2/6/2011

Worst prices and service!
The place is a joke, its a hole in the wall shop with a dog running loose around in it, the prices are sky high and the parts prices are doubled on everything! would not recommend this shop to my worst enemies, theres plenty of other shops on the same street that are ten times better and alot more affordable!
brianrotermund / 1/25/2011

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